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Key Account Manager
Il y a 3 mois
Il s'agit d'une entreprise leader dans le domaine de la prestation logistique qui souhaite continuer son développement.
Poste & Mission
A ce titre, vos principales missions consistent à:
- Centraliser l'ensemble des remarques, questions, souhaits, problèmesdes clients,
- S'attacher à ce que toute demande client soit immédiatement prise en compte par les personnes concernées et à ce qu'une réponse qualitative soit fournie dans les délais demandés,
- Etre l'interface privilégié entre les opérations et les clients, et être force de proposition,
- Etre capable d'évaluer objectivement le niveau de prestation fournie au client, par rapport au contrat & CDC, ainsi que par rapport à la concurrence,
- Réaliser la facturation mensuelle, et faire la validation avec le client,
- Etablir un plan d'action avec le Responsable opérationnel à la suite de l'analyse du reporting,
- Elaborer le budget avec les services supports et les opérations,
- Réaliser les benchmarks opérationnels et commerciaux fréquents inter sites,
- Anticiper l'évolution du client et garantir la pérennité du dossier.
VOTRE PROFIL
Titulaire d'une formation supérieure en logistique et/ou d'une formation significative sur des fonctions similaires, vous avez une première expérience sur le même type de poste.
Ce qui fera la différence : votre leadership, votre rigueur, votre autonomie et votre sens de l'organisation.
Dynamique, Force de proposition vous avez un très bon relationnel, et êtes reconnu pour votre esprit d'équipe.
La connaissance des domaines financiers et juridiques et nécessaires.
Type d'emploi : Temps plein, CDI
Salaire : 30 000,00€ à 45 000,00€ par an
Programmation:
- Travail en journée
Lieu du poste : Un seul lieu de travail
