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Head of IT

Il y a 3 mois


BoulogneBillancourt, Île-de-France TALENTS IT Temps plein

Talents IT, cabinet de recrutement spécialisé en informatique, vous
propose régulièrement des offres d'emploi dans ces domaines :
Développement, Sécurité, Infrastructure, R&D, Data, Projet,
Produit...

ZOOM SUR LES MISSIONS

Sous la responsabilité du DSI, vous mettez en place les meilleures
solutions pour accompagner l'équipe support ainsi que l'équipe
infrastructure. Vous pilotez et managez vos équipes, leurs
différentes actions, ainsi que la communication IT interne.

Vous devez, avec vos équipes :

Côté Infrastructure & Télécom

* Garantir le bon fonctionnement de l'infrastructure informatique,
réseaux et télécoms du siège, des plateformes et des agences
* Gérer les accès et les autorisations aux différents systèmes
* Participer à la définition de la stratégie Infrastructure et
Service Desk
* Surveiller et maintenir les systèmes et réseaux
* Participer à la gestion de la sécurité informatique
* Participer à la mise en place et gestion de la continuité des
activités et des plans de reprise après sinistre

Côté Helpdesk

* Gestion quotidienne du service d'assistance technique
* Établir un diagnostic en cas de problème
* Communication avec les utilisateurs
* Préparation et installation de matériel (laptop, smartphone,
imprimante...)
* Gérer l'installation et la mise à jour des postes clients
* Assurer la mise à jour de certains logiciels
* Conseiller l'utilisateur afin d'effectuer des démarches de
résolution du problème
* Analyser les incidents récurrents et définir un plan de
résolution