Emplois actuels liés à Senior Customer Success Manager - PARIS, Ile-de-France - AB Tasty

  • Senior Customer Success Manager

    il y a 1 jour

    Paris, Île-de-France Corcentric Temps plein

    Senior Customer Success ManagerCorcentric, a leading provider of cloud-based finance and procurement solutions, is seeking a Senior Customer Success Manager to serve as a trusted advisor to our customers. The ideal candidate will ensure ongoing success with our platform-based solutions, maximize customer return on investment, and facilitate strong customer...

  • Senior Enterprise Customer Success Manager

    il y a 1 mois

    Paris, Île-de-France Akeneo Temps plein

    The Senior Enterprise Customer Success Manager (CSM) plays a pivotal role within the Customer Success division, assisting our most esteemed clients in adopting, expanding, and optimizing their use of Akeneo's solutions, ultimately guiding them to become advocates for our brand. You will oversee a portfolio of key accounts, directly influencing revenue,...

  • Customer Success Manager

    il y a 2 semaines

    Paris, Ile-de-France CastorDoc Temps plein

    Customer Success Manager (CSM) - Paris, FR Who we are CastorDoc is a AI powered metadata management platform that helps companies leverage data at scale. We help people find, understand and use data, regardless of their skillset. Our product is plug-and-play, automated, and collaborative. It makes the painful documentation task, feel like a breeze.Created in...

  • Senior Customer Success Manager

    il y a 1 semaine

    Paris, Île-de-France Corcentric Temps plein

    {"About the Role": "At Corcentric, we're seeking a highly skilled Customer Success Manager to join our team. As a trusted advisor to our customers, you'll be responsible for ensuring their ongoing success with our platform-based solutions.", "Key Responsibilities": "Serve as the primary point of contact for all post-sales activities, including customer...

  • Senior Customer Success Manager

    il y a 2 semaines

    Paris, Île-de-France Amadeus Temps plein

    Job TitleSenior Customer Success ManagerSummary:As a Senior Customer Success Manager at Amadeus, you will be responsible for managing medium to large-sized customers, supporting them to maximize the value from our solutions and drive higher return on investment and business impact. Your primary goal will be to provide additional expertise to support our...

  • Senior Customer Success Account Manager

    il y a 1 mois

    Paris, Île-de-France Palo Alto Networks Temps plein

    Company Overview Our Mission At Palo Alto Networks, our journey begins and concludes with our mission: To be the preferred cybersecurity partner, safeguarding our digital existence. We envision a world where each day is more secure than the last. Our organization is founded on the principles of challenging and transforming conventional practices, and we...

  • Lead Customer Success Strategist

    il y a 1 mois

    Paris, Île-de-France Integral Senior Living Temps plein

    Integral Senior Living is dedicated to enhancing the quality of life for our residents through exceptional service and innovative solutions. As a Lead Customer Success Strategist, you will play a pivotal role in aligning our diverse teams to elevate customer engagement and drive sustainable growth. Our clientele includes prominent organizations across...

  • Senior Customer Success Strategist

    il y a 1 mois

    Paris, Île-de-France Corcentric Temps plein

    Corcentric, a premier provider of cloud-based financial and procurement solutions, is in search of a Senior Customer Success Strategist to act as a trusted advisor for our clientele. As the primary liaison for all post-sales engagements, your responsibilities will encompass customer onboarding, consultative support, change management, product training,...

  • Customer Success Manager

    il y a 2 semaines

    Paris, Île-de-France Infotree Global Solutions Temps plein

    About the RoleAs a Customer Success Manager at Infotree Global Solutions, you will play a critical role in driving customer adoption and ensuring their success with our products. This is a challenging and rewarding position that requires a unique blend of business acumen, technical expertise, and interpersonal skills.Key ResponsibilitiesDevelop and Execute...

  • Customer Success Manager

    il y a 2 jours

    Paris, Île-de-France CastorDoc Temps plein

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at CastorDoc. As a Customer Success Manager, you will be responsible for owning a portfolio of our fast-growing customers, building exceptional relationships with each customer, and delivering value at all stages of the customer journey to drive mutual success and...

  • Customer Success Manager

    il y a 2 heures

    Paris, Île-de-France Philips Temps plein

    Job Title: Customer Success ManagerJoin Philips, a global leader in healthcare technology, as a Customer Success Manager and play a key role in ensuring our customers realize the value of our products and services. As a member of our team, you will be responsible for coordinating customer onboarding activities, managing customer success processes, and...

  • Customer Success Manager

    il y a 6 jours

    Paris, Île-de-France Infotree Global Solutions Temps plein

    Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our team at Infotree Global Solutions. As a key member of our account management team, you will be responsible for driving customer success and adoption of our Network Security portfolio.Key Responsibilities:Establish and maintain strong relationships with customer stakeholders,...

  • Customer Success Manager

    il y a 24 heures

    Paris, Île-de-France Philips Temps plein

    Job Title: Customer Success ManagerJoin Philips, a global leader in healthcare technology, as a Customer Success Manager and play a key role in ensuring our customers realize the value of our products and services. As a member of our team, you will be responsible for coordinating customer onboarding activities, managing customer success processes, and...

  • Strategic Customer Success Manager

    Il y a 3 mois

    Paris, Ile-de-France MicroStrategy Temps plein

    Company DescriptionAt MicroStrategy, our mission is to make every enterprise a more intelligent enterprise. MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on...

  • Senior Account Customer Success Manager

    il y a 2 semaines

    Paris, Île-de-France Palo Alto Networks Temps plein

    About the RoleWe are seeking a highly skilled and experienced Senior Account Customer Success Manager to join our team at Palo Alto Networks. As a key member of our Global Customer Service team, you will be responsible for delivering exceptional customer experiences and driving business growth for our largest and most strategic customers in the EMEA...

  • Customer Success Manager

    il y a 1 jour

    Paris, Île-de-France OVHcloud Temps plein

    Customer Success ManagerAt OVHcloud, we're looking for a skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our customers achieve their goals and get the most out of our cloud services.Main Responsibilities:Build and maintain strong relationships with our customers to understand their needs...

  • Customer Success Strategist

    il y a 7 jours

    Paris, Île-de-France Blue Yonder Temps plein

    Senior Customer Success AdvisorWe are seeking a highly skilled Senior Customer Success Advisor to join our team at Blue Yonder. As a key member of our customer success team, you will be responsible for driving customer adoption and value realization of our SaaS solutions.Key Responsibilities:Develop and execute customer success strategies to drive adoption...

  • Customer Success Manager

    il y a 1 jour

    Paris, Île-de-France M2DG Temps plein

    Description du posteL'entreprise M2DG est en pleine croissance et cherche à renforcer son équipe de Customer Service en recrutant un Customer Success Manager.En tant que CSM, vous serez chargé de développer des relations de confiance avec les interlocuteurs clés chez nos clients pour optimiser leur expérience et générer de la valeur à travers...

  • Senior Customer Success Account Manager

    il y a 1 mois

    Paris, Île-de-France Palo Alto Networks Temps plein

    Company Overview Our Purpose At Palo Alto Networks, our mission is clear: To be the trusted cybersecurity partner, safeguarding our digital existence. We envision a future where each day is more secure than the last. Our foundation is built on challenging the norm and innovating in the cybersecurity landscape, and we seek individuals who are...

  • Senior Account Customer Success Manager

    il y a 4 jours

    Paris, Île-de-France Palo Alto Networks Temps plein

    About the RoleWe are seeking a highly skilled Account Customer Success Manager to join our team at Palo Alto Networks. As a key member of our Global Customer Service team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesManage high-touch,...

Senior Customer Success Manager

Il y a 4 mois

PARIS, Ile-de-France AB Tasty Temps plein
Upon joining AB Tasty, you will become part of our FR Customer Success team. You will work closely with them to ensure that our clients are making the most out of the AB Tasty tools. You will also gain your own client portfolio to structure successful relationships and BE their main point of contact in order to manage their day-to-day requests.

Contract & Location :
- Permanent full-time contract
- Paris Office
- Smooth remote work policy (up to 3 days a week)

What you will do :
- Manage a customer portfolio, maximise its expansion while reducing churn
- Act as a strategic consultant to key account clients on long-term testing and personalization optimization strategies
- Follow your customer portfolio development (onboarding, consulting, retention, expansion)
- Maintain high level of customer engagement and satisfaction with a focus on customer and loyalty
- Provide Tests and Personalizations technical consulting & set-up with the solution
- Analyse and identify new areas for optimization following data analysis
- Recap all activities, performance and measurement KPIs, highlighting insights and success to ensure we are making data driven decisions to C-levels and end-users
- Lead CRO meetings, workshops & training
- Help provide customer references and case studies; provide constructive feedback to the product team to improve AB Tasty products

What we look for :
- Degree in Business, Economics, IT, Digital or Marketing
- At least 3 years work of experience in a related field as a Customer Success or Account Manager for a SaaS company
- Customer-focused, organised with a proactive mindset
- Fluent in French and with excellent verbal and written communication skills in English
- Analytical thinker who can translate complex data into profitable marketing plans
- Interest in UX, e-commerce, analytics or CRO
- Strong soft skills : energetic, enthusiastic, self-motivated, open-minded
If you don't meet 100% of these qualifications, tell us why you'd still BE a great fit for this role in your application

What we offer :
- Huge impact. AB Tasty is only as great as our team. By directly developing the publicly accessible SaaS platform used by all our clients, you'll have a direct impact on the company's success
- No micromanaging. BE the owner of your effort - you'll BE one of the team and fully trusted to take responsibility for your tasks. You'll have every incentive to make a real impact
- International reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English
- Continuous education. We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics
- Unique career opportunity. By joining a fast-growing company that's making waves in the tech industry, you'll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible
- Lots. Of. Fun. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes and parties
- Remote working, flexible schedule. This isn't a clock in, clock out company. We care about your productivity, not tracking every minute you're on site. IT's up to you to always BE responsible for your work, no matter where you are or what schedule you're keeping
- Time for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. IT's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed but also to make you succeed