Alternance - Customer Success Manager H/F
il y a 4 semaines
L’IFAE Business School – un métier, une formation, un emploi
L’IFAE Business School est spécialisé dans les formations diplômantes reconnues par l’Etat, en alternance de BAC+2 à BAC +5 en Commerce & Management
Plongez dans l'aventure professionnelle avec l'IFAE Notre offre d'alternance vous ouvre les portes d'une formation innovante et d'une expérience enrichissante.
Notre entreprise partenaire recrute un Customer Success Manager H/F en alternance pour la rentrée de janvier 2025.
MISSIONS
- Identifier de nouvelles opportunités et entrer en contact avec des établissements médico-sociaux qui pourraient bénéficier de nos solutions
- Accompagner les familles au choix et à l’achat et suivi des dossiers de financement
- Fidéliser : assurer un suivi personnalisé pour que chaque utilisateur soit pleinement satisfait
- Recueillir les retours utilisateurs pour améliorer nos services et collaborer avec les équipes internes
- Assurer la gestion et le suivi de la relation client (ouverture de compte, mise à jour des dossiers, suivi SAV…)
PROFIL
- Tu prépares un Bac +2 à Bac +5 et tu es à la recherche d'une alternance
- Tu as un excellent relationnel et tu es à l'aise au téléphone
- Tu es organisé, rigoureux et sais gérer plusieurs prospects à la fois
- Tu aimes le challenge de convaincre et de fidéliser
- Dynamique et autonome, tu n’hésites pas à prendre des initiatives pour améliorer tes résultats
✨ AVANTAGES ENTREPRISE
- Prime de participation et d'intéressement
- Possibilité de télétravail jusqu'à 2 jours par semaine
- Rémunération attractive pour les contrats d'alternance
AVANTAGES ECOLE
- Un campus de 3000m2 moderne équipé d'espaces de détente, de babyfoot et d'une salle de restauration
- Une formation dispensée par des professionnels expérimentés et qui exercent toujours dans leur domaine d'expertise, dédiés à votre progression et à votre réussite
- Un accompagnement personnalisé pour faciliter votre recherche d'alternance (coaching, job dating)
L'IFAE vous ouvre les portes d'une formation de qualité et d'une expérience professionnelle stimulante. Saisissez l'opportunité, postulez dès aujourd'hui
Formation financée dans le cadre d’un contrat de travail en alternance selon les règles légales de prises en charge OPCO (NPEC France compétences) avec possible reste à charge employeur
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