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Customer Care Representative
Il y a 4 mois
Your responsabilities:
Managing all post-sale communication with your clients
Keeping up to date on all post-sale tasks and proactively reaching out with regular updates to accompany clients
Apply the right tone of voice in each situation regarding our quality standards: whether the customer is happy or angry, you respond to their emotions with empathy and professionalism
Work closely with Sales and Logistics teams to anticipate issues and create a seamless experience
What we look for:
Fluency in Eng
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