F&B Concepts Development Manager F/M/X

Company Description

Join us at Accor, where life pulses with passion

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

Join the Paris Ancillary Revenues Team as our new F&B Concepts Development Manager.
You'll support the Vice President Concepts & Products ENA :
• To identify, define and manage the creation and on-going development and evolution of all Food & Beverage concepts in the region, including concept USPs, narrative and markers that comprise the philosophy, the tone of voice (TOV), the food and drinks offer, visual identity and branding, tableware and OS&E, and design look and feel and other associated information and assets
• To create, maintain and evolve professional, appealing, infomative and interesting concepts brand books (hard and soft), toolkits and SOPs to support Accor F&B Operations, hotel operations and ownership, to deliver market-leading F&B concepts in hotels, for renovations, conversions and new build projects.
• To define and develop F&B offers and supporing documentations and tools (as defined above) for non-concept related revenue streams, including breakfast, MICE, in-room dining (IRD) and grab & go and alternative revenue streams (dark kitchens and virtual restaurants)

MAIN ACCOUNTABILITIES:
You'll participate stongly in the development, evolution and maintenance of the F&B concepts that support Accor's strategic vision to be restaurateurs (commercial restauration & F&B brands standards), including:
Product Focus & Missions
1. Develop, evolve and maintain F&B concepts books, toolkits, brand standards and associated assets
2. Innovate, improve, expand, and push the boundaries for all F&B assets for breakfast, MICE (C&B), restaurant, bar, café and In-Room Dining
3. Manage 3rd party agencies and freelance partners to deliver project missions
4. Research, propose, identify solutions to operation challenges for F&B C&P
5. Trend and gap analysis

Brand Focus:
1. Premium, Midscale and Economy brands with significant weight on Mid & Eco
2. Europe & North Africa perimeter.

Define, create, develop and evolve the F&B offers for 'A.C.E.S' and 'Originals' concepts streams and other business critical concepts and offers, as defined by VP C&P, ENA
• Briefing and selection of the common core F&B products and references (breakfast, bars & restaurants' MICE menus...) in collaboration with Accor Procurement, Culinary and F&B operations
• Develop mershandising guidelines encompassing the F&B hotel customer journey (360)
• Tableware and decoration's sourcing for each concept and offer (Concept OS&E selection and sepcifications)
• Monitor and follow F&B trends, regionally and internationally and embrance new standards and innovations as appropriate
• Creation, maintenance and evolution of brand concept books (storytelling, concept positioning, markers, graphic universe/branding, look & feel)
• Develop and maintain operational toolkits (offers, menus , graphic charter / universe, tableware, materials, dress codes and outfit guides, staging, training, target / ideal organization, communications materials, operational retroplanning and scenography
• Production of F&B brand standards and SOPs / support tools and mechanics (photoshoots, POS, menu and offer colleterals and displays, F&B Accorlive intranet....)

Qualifications

Our ideal profile would be:
• 10 years' experience in concept and product development, with strong, comprehensive understanding of F&B operations (hotel and non-hotel), and an in-depth understanding of F&B market trends.
• International exposure preferable. Must have relevant experiece in multi-country / regional management, with a starter-finisher mindsel and a high level of autonomy.
• Bi-lingual verbal and written French & English (At least B2 in English)
• Strong verbal and written presentation skills
• Pre and post opening F&B&E experience, marketing, concept definition and creation, branded venue roll-out, menu & offer development, in-concept animation, photograpgy and photoshoots, offers and promotions linked to concept philosophy, driven, self-motivated, starter-finisher, takes initiative and innovative

Additional Information

What's in there for you?
- Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
- Package of benefits and perks of working for Accor, including discounts for hotels worldwide, and much more
- Work in a multi-national team.
- Hybrid way of working (3 days in the office + 2 days at home).
- Talent development opportunities.
- Corporate Social Responsibility activities.

If you see yourself in this role, join us and let your talents shine. Apply now and let's shape the future of hospitality together.

Our values: #BeAllyouArewithallyourheart
At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, resolutely turned towards others and the world around us.
- Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, and all the stories that make us up. We encourage the diversity of our personalities.
- We take care of the world around us: our teams, our clients, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.
- We like to reveal you. All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their desires and ambitions is our priority.
- Together, we imagine your future. Our group is large, the field of possibilities is immense and the experiences are infinite. We encourage every project to evolve in our multi-brand network, in France, in Southern Europe and internationally.
- We dare to question the status quo. We take innovation to heart and challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.
- Hospitality is a team effort and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. Live in ACCOR with yourself. With your talent, your passions, your teams, your desires Be All you Are with all your heart.

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