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Customer Support Officer H/F
Il y a 4 mois
THE ROLE
As part of the Winamax Customer Support Team, organized in a rotating schedule to guarantee 24/7 service, you will mainly BE responsible for answering questions and messages from our players and potential new players : instructions, advice, promotions, complaints, etc.
You will BE a reliable point of contact for our customers and prospects, therefore playing a significant role in improving our offer and developing the Winamax brand on the German market.
You will BE responsible for our external image and providing the highest quality of service, ensuring the satisfaction and loyalty of our customers.
