Premium Midscale and Economy

Il y a 6 mois

IssylesMoulineaux, France AccorHotels Temps plein

Company Description
- Why work for Accor?_
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo

**Job Description**:
Group solution expert
- France/Europe North Africa is responsible for the day to day handling of M&E Groups enquires on behalf of the business, with focus on supporting business being driven from the French (and key European markets such as Spain/Germany/UK)
Taking both a proactive and reactive approach in managing and handling of such enquires. Working with the B2b M&E markets - from across ENA with focus on French markets (From direct corporates through to 3rd party agents).working and liasing with hotels from ENA and also from our global network of hotel. Managing and handling the administration of the enquiries using the various tools such as connex. Work within a team to help drive conversion and achieve annual M&E targets.

MAIN ACCOUNTABILITIES:
Group booking requests:

- Answering the customer’s M&E booking requests
- Advising and recommending relevant hotels to the client that best suit their needs and Accor sales priorities
- Being organised and being able to multi task in order to handle multi enquires

Relationships:

- Maintaining a strong and professional relationship with customers & hotels and sales teams:

- Increase sales and improve confirmation and realization ratios
- Negotiating prices with the clients & hotels

GSE strategy:

- Assisting in the implementation and achievement of the GSE strategy and targets
- Being aware and up to date on the market information, trends and competitors.
- Full usage of SAAS (Connex) to support the Global strategy and generate trackable business.
- Attend internal and external M&E events/Sales events to support the business as and when required

**Qualifications**:
QUALIFICATION / COMPETENCIES: work in M&E hotel sales/banqueting or MICE agency experience 2-3 years

REQUIRED SKILLS AND KNOWLEDGE:
Needs to be fluent in French and English
Understanding of M&E market
- preferable strong understanding of French M&E market as a minimum.
Past experience within M&E - handling enquires on behalf of a hotel at a hotel or cenytral level or from a 3rd party M&E agent background (or dmc)
Good organisational and administrational skils.
Good geographical knowledge of Europe - essential

EXPERIENCE NEEDED: ideally at hotel or central level with M&E Groups experience - minimum 2/3 years. Working within a groups environment and knowledge of M&E local markets

Additional Information

Our values: BeAllyouArewithallyourhearth

At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, resolutely turned towards others and the world around us.
- Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, and all the stories that make us up. We encourage the diversity of our personalities.
- We take care of the world around us: our teams, our clients, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.
- We like to reveal you. All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their desires and ambitions is our priority.
- Together, we imagine your future. Our group is large, the field of possibilities is immense and the experiences are infinite. We encourage every project to evolve in our multi-brand network, in France, in Southern Europe and internationally.
- We dare to question the status quo. We take innovation to heart and challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.
- Hospitality is a team effort and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. Live in ACCOR with yourself. With your talent, your passions, your teams, your desires Be All you Are with all your heart.

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