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Strategic Account Manager

Il y a 3 mois


NeuillysurSeine, France JCDecaux Temps plein

Au sein de la Direction DataCorp, nous recherchons un(e) Strategic Account Manager pour rejoindre l’équipe Customer Success en charge de la gestion des projets data Grands Comptes.

Rattaché(e) au Head of Strategic Account, vous évoluerez dans un contexte international et travaillerez en étroite collaboration avec les différentes équipes de la Direction DataCorp.

Avec la responsabilité de plusieurs clients grands comptes, vous participerez à l’élaboration de la stratégie de développement du compte et à son accompagnement data via les services et solutions Datacorp

**Définition et mise en place la stratégie data des comptes**:

- Compréhension des besoins / objectifs clients
- Définition et suivi des KPIs à moyen et long terme
- Identifier et générer de nouvelles opportunités auprès des comptes

**Gestion de projet & Consumer insights**:

- Elaboration du planning de livraison d’études / services pour chaque compte
- Assurer les deadlines et la qualité de services pour maintenir un haut niveau de satisfaction client
- Réalisation d’études en utilisant les solutions proposées par Datacorp (études pré / post campagnes)
- Suivre l’évolution et les actualités du compte à travers les différents marchés
- Collaborer avec l’ensemble des équipes en interne pour assurer la bonne gestion du compte au niveau global

**Nouveaux clients**:

- Participation si nécessaire à l’élaboration de présentations clients en vue de nouveaux partenariats grands comptes

Vous avez idéalement un minimum de 3/4 ans d'expérience en Gestion de clients grands comptes, consumer insight et/ou gestion de projet. Une expérience en agence média serait un plus.

Vous avez une appétence particulière pour les sujets Data

Vous êtes rigoureux(se) et organisé(e).

**Capacité à prioriser**: Vous êtes à l'aise avec la gestion simultanée de plusieurs projets

Vous avez un esprit d'analyse et un esprit de synthèse.

Vous avez l'esprit d'équipe

Vous avez d’excellentes capacités de communication

**A noter**:
Un niveau d'anglais courant est essentiel pour ce poste à forte dimension internationale

Quelques déplacements peuvent avoir lieu