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Il y a 4 mois
Kel Foncier est un acteur majeur de l’information immobilière sur Internet et est en très fort développement (+50% par an depuis 6 ans). Kel Foncier est lauréat du Pass French Tech qui récompense les “pépites de la French Tech” en hypercroissance.
Dans le cadre de son rapide développement, Kel Foncier recrute 1 Customer Succcess Manager/ Chargé(e) de Relation Clients B2B (H/F). Vous êtes le premier point de contact des Clients et devez rendre les Clients heureux. Vos missions sont de:
- Répondre aux questions sur le logiciel Kel Foncier et sur le métier du développement immobilier en transférant les interrogations les plus pointues à la bonne personne ;
- S’assurer que les Clients utilisent au maximum le potentiel du logiciel Kel Foncier et s’assurer que les meilleures pratiques sont partagées ;
- Accueillir les nouveaux utilisateurs et les contacter régulièrement.
Vous construirez des relations à long terme avec les Clients en augmentant la satisfaction Client, la fidélisation, l’adoption du logiciel et le partage de connaissances.
Expérience dans la relation client avec des entreprises de plusieurs années ou dans la vente B2B (Business Developer, Commercial )
A l’aise au téléphone et avec les outils digitaux
Forte capacité d’apprentissage
**Kel bénéfices**:
- Vous bénéficierez d’un parcours d’intégration et de formation pour maintenir et développer vos compétences.
- Vous pourrez faire une pause dans notre espace détente (jeux vidéo, cartes, constructions, ).
- Vous pourrez déguster vos plats maison dans la salle cuisine toute équipée (avec thé, café et corbeille de fruits à disposition pour vous rebooster).
- Vous pourrez vous maintenir en forme en suivant des cours de cross fit avec un coach certifié sur place ou en allant à la salle de sport à quelques mètres de nos locaux.
**Type d’emploi**: Temps plein, CDI - **Démarrage**: ASAP
**Rémunération**: 35 à 40K€+prime
**Localisation des bureaux **:75012 Paris / Gare de Lyon - Bastille
