Client Onboarding Analyst

il y a 1 mois

Paris, France Macquarie Group Limited Temps plein

-This is an exciting opportunity to join the Commodities and Global Markets business group, in our newly established Client Operations function, based in Paris.
The team is responsible for providing concierge style support to the Sales and Origination staff and their clients, responsible to executing and overseeing all aspects of ‘the mandatory client experience’. The team ensure our clients’ expectations at onboarding (and refresh) are clearly managed from requirement requests through to sourcing completion, and they have direct support throughout the process. Our sales staff will rely on us for process updates knowing that the coordination of internal stakeholder processes are in capable, competent and trusted hands.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.
- What role will you play?You will be joining a high performing and accountable team and engage with end to end stakeholders, including clients, business, operations and various support and risk groups.
Your key deliverables will include direct engagement with clients, to facilitate seamless and efficient due diligence processes such as onboarding and refresh, manage and coordinate reverse KYC, where the client is onboarding Macquarie as well as leverage your knowledge and understanding of the regulatory and internal requirements to ensure the ongoing compliance of our business, and to contribute into optimal approaches for future regulatory changes.
You will also be responsible for engaging with origination teams and other internal stakeholders to review and propose process improvements, and supporting client-relevant projects and transformation initiatives.
- What you offer- At least 2 years of Know Your Customer (KYC) / Client Lifecycle Maintenance (CLM) experience gained in a financial services, or consulting environment. Your knowledge of onboarding policies and jurisdictional relevant KYC regulations will be critical for this role.
- Commodities or markets experience will be an advantage.
- You will have a continuous improvement mindset and consider efficiency, agility and risk management uplifts in all that you do.
- You will have excellent communication and stakeholder engagement skills and be client-centric in all that you do. You will be business enabling, but responsible to ensure effective KYC-risk management at all times.
- Strong attention to detail, critical thinking skills and enjoy solving problems. This role works within a multi-paced and dynamic environment which welcomes constructive input and innovative ideas from all members of the team.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
- About Commodities and Global MarketsIn Commodities and Global Markets you will be part of a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to a diverse client base.
- Benefits- Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

- Hybrid and flexible working arrangements
- One wellbeing leave day per year and minimum 25 days of annual leave
- Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer
- Paid volunteer leave and donation matching
- Range of benefits to support your physical, psychological and financial wellbeing
- Employee Assistance Program, a robust behavioral health network with counseling and coaching services
- Recognition and service awards
- Our commitment to diversity, equity and inclusionWe are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.

  • Senior Onboarding Analyst

    Il y a 6 mois

    Paris, France Ebury Temps plein

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Senior Onboarding Analyst** **Location: Paris** **Role Purpose** The Analyst is responsible for...

  • Junior Client Onboarding

    Il y a 6 mois

    Paris, France Mangopay Temps plein

    At Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms. We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled the success of some of the biggest names in e-commerce, retail, and cutting-edge...

  • Junior Client Onboarding

    Il y a 6 mois

    Paris, France Mangopay Temps plein

    At Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms. We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled the success of some of the biggest names in e-commerce, retail, and cutting-edge...

  • PMO - Expertise Onboarding Clients - Anglais Fluent

    Il y a 4 mois

    Paris, France WHIZE Temps plein

    Anglais Fluent Indispensable ainsi qu'une expérience en Onboarding Clients **Le rôle et les responsabilités sont les suivants**: ? Définir et améliorer constamment la méthodologie d'onboarding des clients (documentation standard, diffusion des meilleures pratiques sur les projets, etc.) ? Assister le chef de projet avec les artefacts de projet requis,...

  • IT Strategy Consultant

    il y a 6 jours

    Paris, Île-de-France PAC Analyst Temps plein

    Company OverviewPAC Analyst is the preferred partner of European user companies when it comes to defining their IT strategy, managing their teams and projects, and minimizing risks in technology decisions that make for successful business transformation.Salary: The estimated annual salary for this position is around €80,000-€110,000 depending on...

  • Onboarding Manager

    Il y a 6 mois

    Paris, France Innovorder Temps plein

    Afin de participer au déploiement de ses solutions chez ses nouveaux clients en Restauration collective, Innovorder recrute **un(e) Onboarding manager en alternance pour son équipe Customer Success - Restauration collective.** C’est une équipe composée de 6 personnes (Mehdi, Pauline, Alexandre, Marc, Théo et Adrien) + 2 alternants qui arrivent...

  • Onboarding Customer Success

    il y a 1 mois

    Paris, France Beamy Temps plein

    **\uD83C\uDF08 Diversity, Equity, Inclusion and Belonging**- Beamy is looking for an innovative Onboarding Manager. This exciting new role presents an opportunity for a forward-thinking individual to shape the onboarding experience for our clients. You'll be able to establish best practices from scratch and make a lasting impact on our company's growth...

  • Customer Onboarding Specialist

    il y a 4 semaines

    Paris, France Greenly Temps plein

    **Greenly** is a B corp certified SaaS founded in 2019 by **Alexis**, **Matthieu** and **Arnaud**. Our platform streamlines data collection and analysis through integrations, making the calculation of carbon emissions accurate, intuitive, and affordable. Every day, we work with the goal of enabling companies to commit to a carbon reduction trajectory and...

  • Analyste Kyc

    Il y a 6 mois

    Paris, France Page Personnel Temps plein

    Les missions: - Mission d'assurer l'onboarding client en matière de KYC ; - Mise à jour de dossiers clients ; - Identification des revues de risque de blanchiments et de financement du terrorisme des clients ; - Mission de conduire les analyses de connaissance client, selon les normes AML de la banque et piloter le statut des dossiers ; - Mission de...

  • Banking Onboarding Intern

    il y a 1 mois

    Paris, France Infinit Temps plein

    **Job Title**: Banking Onboarding Intern **Type**: Internship **Experience**: Minimum 6-month internship experience (ideally end-of-studies internship) **Location**: Paris **What about us?** Created in 2023, INFINIT operates in more than 6 countries and has in excess of 150 employees of different nationalities. At INFINIT we are reshaping the future of...

  • Chargé(E) D'onboarding

    Il y a 6 mois

    Paris 17e, France DJG Consulting Temps plein

    Nous sommes à la recherche d’un(e) Chargé(e) d’Onboarding pour rejoindre notre client, un leader mondial dans les services financiers, qui intervient principalement dans les métiers de l'intermédiation et de l'asset management. Au sein de l’équipe Onboarding, vous serez au cœur de la relation clients et participerez activement à la lutte contre...

  • Business Analyst

    Il y a 6 mois

    Paris, France Synopsia Temps plein

    SYNOPSIA est une société de Service et d’Ingénierie Informatique à taille humaine. Créée en 1999, elle accompagne depuis 20 ans ses clients dans la concrétisation de leurs projets numériques, en mettant à leur disposition une expertise technique et des compétences métier. Nous sommes à la recherche d'un(e) **Business Analyst** pour un poste de...

  • Banking Onboarding Specialist

    il y a 1 mois

    Paris, Île-de-France ALTERNATIVE LOANS EXPERIENCE TECHNOLOGIES IP Temps plein

    Key Responsibilities:Manage Customer Banking Onboarding: Lead the onboarding process for clients, ensuring a seamless and satisfying experience from start to finish.Analyze Credit Applications and Communicate with Stakeholders: Review credit applications and collaborate with Sales teams, Country Managers, Customer Success Managers, banking partners, and...

  • Customer Onboarding Manager Fr

    Il y a 2 mois

    Paris, France Formitable Temps plein

    France, Île-de-France, Paris DESCRIPTION En tant que Customer Onboarding Manager, votre mission est d'assurer la réussite de la mise en place des services Zenchef, en agissant comme un lien crucial entre les commerciaux et les Account Managers. Votre objectif principal est de comprendre les besoins des clients, d'adapter les outils et de fournir un service...

  • Onboarding Manager

    Il y a 6 mois

    Paris, France Innovorder Temps plein

    Afin de participer au déploiement de ses solutions chez ses nouveaux clients en Restauration collective, Innovorder recrute **un(e) Onboarding manager en alternance pour son équipe Opérations.** En tant qu'Onboarding manager, ton rôle sera de **déployer les solutions Innovorder chez nos clients, soit sur le segment Restauration collective...

  • Customer Onboarding Manager Fr

    Il y a 6 mois

    Paris, France Formitable Temps plein

    France, Île-de-France, Paris DESCRIPTION You would be the essential ingredient that completes our recipe. As a Customer Onboarding Manager for Southern Europe, your mission is to ensure the successful implementation of Zenchef services, acting as a crucial link between Sales and Account Managers. Your key focus is on understanding customer needs, adapting...

  • Customer Onboarding Manager

    Il y a 6 mois

    Paris, France GuestReady Temps plein

    **About Us**: GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3.3 million guest nights...

  • Onboarding Manager

    Il y a 6 mois

    Paris, France Rise Up Temps plein

    We are a dynamic and fast-growing startup in the HRTech industry, specializing in the development of** Rise Up**, a Learning Management System. Our platform revolutionizes the way organizations manage their training and development programs, with a strong emphasis on blended learning. With pillars such as personalization of learning and learning in the flow...

  • Client Onboarding Specialist

    Il y a 6 mois

    Paris, France International SOS Temps plein

    Le Groupe International SOS et ses marques, ont pour mission de sauver des vies et de protéger les employés évoluant à l’international contre les menaces pour leur santé et leur sécurité. Partout dans le monde, nous proposons des solutions personnalisées en matière de santé, de bien-être et de gestion des risques de sécurité, afin de renforcer...

  • Client Onboarding Manager

    Il y a 6 mois

    Paris, France International SOS Temps plein

    Le Groupe International SOS et ses marques, ont pour mission de sauver des vies et de protéger les employés évoluant à l’international contre les menaces pour leur santé et leur sécurité. Partout dans le monde, nous proposons des solutions personnalisées en matière de santé, de bien-être et de gestion des risques de sécurité, afin de renforcer...