Customer Success Manager

Il y a 4 mois


Paris, France Anderson RH Temps plein

De formation supérieure Bac+3/4 minimum
- Vous disposez de 5 ans minimum d'expérience en tant que Customer Success Manager chez un éditeur de solutions SaaS
- Vous avez déjà une ou plusieurs expériences en gestion de projets
- Contexte:
Au sein de l’équipe Customer Success, le Customer Success Manager a un double objectif:

- Accompagner nos nouveaux clients et les aider à maîtriser notre plateforme
- S’assurer de la satisfaction des clients et du succès des programmes de seconde vie opérés par notre groupe.

Missions:

- Onboarder et former les nouveaux clients de notre plateforme
- Etre l’interlocuteur privilégié du client et développer une relation de confiance avec lui
- Mettre en oeuvre toutes les actions visant à améliorer la performance du programme de seconde vie des clients de notre Groupe

Profil recherché
Profil:
De formation supérieure Bac+3/4
- Vous disposez de 3 ans minimum d'expérience en tant que Customer Success Manager chez un éditeur de solutions SaaS
- Vous avez un vrai sens de la satisfaction client et un très bon relationnel
- Vous avez déjà une ou plusieurs expériences en gestion de projets
- Vous avez un réel intérêt pour l’économie circulaire et les solutions technologiques
- Vous aimez maîtriser les aspects opérationnels et techniques des solutions déployées chez vos clients
- Vous faites preuve de rigueur, d’autonomie et de réactivité
- Vous aimez le travail en équipe

Congés additionnels

Télétravail

Mutuelle d'entreprise

Tickets restaurant
- Une équipe soudée où la bienveillance est centrale, l'entraide et la prise d’initiative sont encouragées
- Des problématiques variées
- Un projet d’envergure internationale (déjà dans +5 pays)
- Une réelle opportunité d’intégrer une des entreprises pionnière du secteur, connue et reconnue : l’économie circulaire est en plein boom et rares sont les entreprises de ce secteur avec plus de 10 ans d’expérience
- Mutuelle Alan
- Tickets restaurant Swile
- Remote possible

Qui sommes nous ?

Cabinet de recrutement de Cadres et Dirigeants


  • Customer Success Manager

    Il y a 4 mois


    Paris, France GTT Communications Temps plein

    Customer Success Manager Role Summary: The Customer Success Manager is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing the value of their investment in GTT. The role proactively engages...

  • Customer Success Manager

    il y a 2 semaines


    Paris, Île-de-France Infotree Global Solutions Temps plein

    About the RoleAs a Customer Success Manager at Infotree Global Solutions, you will play a critical role in driving customer adoption and ensuring their success with our products. This is a challenging and rewarding position that requires a unique blend of business acumen, technical expertise, and interpersonal skills.Key ResponsibilitiesDevelop and Execute...

  • Customer Success Manager

    il y a 2 jours


    Paris, Île-de-France CastorDoc Temps plein

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at CastorDoc. As a Customer Success Manager, you will be responsible for owning a portfolio of our fast-growing customers, building exceptional relationships with each customer, and delivering value at all stages of the customer journey to drive mutual success and...

  • Customer Success Manager

    Il y a 2 minutes


    Paris, Île-de-France Philips Temps plein

    Job Title: Customer Success ManagerJoin Philips, a global leader in healthcare technology, as a Customer Success Manager and play a key role in ensuring our customers realize the value of our products and services. As a member of our team, you will be responsible for coordinating customer onboarding activities, managing customer success processes, and...

  • Customer Success Manager

    il y a 6 jours


    Paris, Île-de-France Infotree Global Solutions Temps plein

    Job DescriptionWe are seeking a highly skilled Customer Success Manager to join our team at Infotree Global Solutions. As a key member of our account management team, you will be responsible for driving customer success and adoption of our Network Security portfolio.Key Responsibilities:Establish and maintain strong relationships with customer stakeholders,...

  • Customer Success Manager

    il y a 22 heures


    Paris, Île-de-France Philips Temps plein

    Job Title: Customer Success ManagerJoin Philips, a global leader in healthcare technology, as a Customer Success Manager and play a key role in ensuring our customers realize the value of our products and services. As a member of our team, you will be responsible for coordinating customer onboarding activities, managing customer success processes, and...

  • Customer Success Manager

    il y a 24 heures


    Paris, Île-de-France OVHcloud Temps plein

    Customer Success ManagerAt OVHcloud, we're looking for a skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our customers achieve their goals and get the most out of our cloud services.Main Responsibilities:Build and maintain strong relationships with our customers to understand their needs...

  • Customer Success Manager

    il y a 23 heures


    Paris, Île-de-France M2DG Temps plein

    Description du posteL'entreprise M2DG est en pleine croissance et cherche à renforcer son équipe de Customer Service en recrutant un Customer Success Manager.En tant que CSM, vous serez chargé de développer des relations de confiance avec les interlocuteurs clés chez nos clients pour optimiser leur expérience et générer de la valeur à travers...

  • Customer Success Manager

    il y a 1 jour


    Paris, Île-de-France Companial Temps plein

    Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Companial. As a key member of our organization, you will be responsible for driving growth and success for our partners in the Microsoft business solutions ecosystem.Key Responsibilities:Develop and execute strategies to...

  • Customer Success Manager

    il y a 22 heures


    Paris, Île-de-France Companial Temps plein

    Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Companial. As a key member of our organization, you will be responsible for driving growth and success for our partners in the Microsoft business solutions ecosystem.Key Responsibilities:Develop and execute strategies to...

  • Customer Success Manager

    il y a 2 heures


    Paris, Île-de-France Docebo Temps plein

    About This Opportunity:The Customer Success Manager is a key role at Docebo, responsible for empowering our customers to achieve their business goals through effective use of our Learning Management System (LMS). This involves working closely with a portfolio of customers to understand their needs, provide guidance and support, and ensure they are getting...

  • Customer Success Manager

    il y a 3 semaines


    Paris, France NRJx Temps plein

    NRJx, startup greentech issue du studio OSS Ventures, accompagne les industriels dans leur transition énergétique avec des solutions alliant production et sobriété. Notre objectif est de devenir le logiciel de référence en gestion de l’énergie pour l'industrie. Notre plateforme SaaS permet aux usines d'optimiser leur consommation...

  • Customer Success Manager

    il y a 3 semaines


    Paris, France NRJx Temps plein

    NRJx, startup greentech issue du studio OSS Ventures, accompagne les industriels dans leur transition énergétique avec des solutions alliant production et sobriété. Notre objectif est de devenir le logiciel de référence en gestion de l’énergie pour l'industrie. Notre plateforme SaaS permet aux usines d'optimiser leur consommation...

  • Customer Success Manager

    il y a 21 heures


    Paris, Île-de-France Companial Temps plein

    Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Companial. As a key member of our organization, you will be responsible for driving growth and success for our partners in the Microsoft business solutions ecosystem.Key Responsibilities:Develop and execute strategies to...

  • Customer Success Manager

    Il y a 4 mois


    Paris, France Dataiku Temps plein

    At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...

  • Customer Success Manager

    il y a 3 semaines


    Paris, France NRJx Temps plein

    NRJx, startup greentech issue du studio OSS Ventures, accompagne les industriels dans leur transition énergétique avec des solutions alliant production et sobriété. Notre objectif est de devenir le logiciel de référence en gestion de l’énergie pour l'industrie.Notre plateforme SaaS permet aux usines d'optimiser leur consommation énergétique,...

  • Customer Success Manager

    Il y a 3 mois


    Paris, France Board International Temps plein

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...

  • Customer Success Manager

    Il y a 4 mois


    Paris, France Board International Temps plein

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...

  • Customer Success Manager

    il y a 2 semaines


    Paris, Ile-de-France CastorDoc Temps plein

    Customer Success Manager (CSM) - Paris, FR Who we are CastorDoc is a AI powered metadata management platform that helps companies leverage data at scale. We help people find, understand and use data, regardless of their skillset. Our product is plug-and-play, automated, and collaborative. It makes the painful documentation task, feel like a breeze.Created in...

  • Customer Success Manager

    il y a 2 semaines


    Paris, France CastorDoc Temps plein

    Customer Success Manager (CSM) - Paris, FR Who we are CastorDoc is a AI powered metadata management platform that helps companies leverage data at scale. We help people find, understand and use data, regardless of their skillset. Our product is plug-and-play, automated, and collaborative. It makes the painful documentation task, feel like a breeze.Created...