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Assistant Front Office Manager

Il y a 3 mois


Paris, France Mandarin Oriental Hotel Group Temps plein

**Position**: Assistant Front office Manager (H/F) (Full time #538582)

**Property / Office**: Mandarin Oriental, Paris

**Location**: Paris, France

Nous recherchons un(e):
**ASSISTANT FRONT OFFICE MANAGER H/F**

**VOS MISSIONS**
- Encadrer et développer l’équipe Front Office
- Assurer la bonne organisation des tâches pour garantir à nos clients une réelle qualité de service et une expérience mémorable, dans le respect de nos standards
- Travailler en étroite collaboration avec les autres services (Guest Relation, Concierge, Housekeeping) afin d’anticiper les attentes de notre clientèle exigeante
- Participer activement au développement du revenu Hébergement en encourageant habilement l’upselling
- Garantir l’exactitude et la transparence des opérations
- Gérer les opportunités clients et éventuels litiges

**Profil recherché**
- Expérience réussie à un poste en contact client dans un établissement similaire
- Organisation, rigueur et discrétion,
- Esprit d’initiative et disponibilité,
- Qualités managériales et relationnelles,
- Maîtrise parfaite de l’anglais ; la pratique d’une autre langue vivante serait appréciée.

**Advertised**: 06 Mar 2024 Romance Standard Time
**Applications close**: