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Account Manager

Il y a 4 mois


Strasbourg, France Club Employés Temps plein

Tu adores la relation client et tu es à la recherche d'une entreprise jeune et dynamique ? L'annonqui suit pourrais t'intéresser... Chez Club Employés, nous sommes à la recherche de notre prochain **Account Manager** Il s'agit d'un poste en **CDI **basé à Strasbourg

**Ta mission**:
Tu interviendras sur la mise en place de stratégies sur la fidélisation client.
- Accompagner les clients dans l'usage de la solution : les conseiller, les former, répondre à leurs demandes
- Être la voix de Club Employés pour nos utilisateurs
- Créer des nouvelles opportunités business avec le développement de nouveaux produits
- Identifier les comptes à risque et mettre en place des actions correctives
- Fidéliser nos clients et maintenir notre churn proche de 0
- Interagir avec les équipes produit et dev pour améliorer l'expérience client
- Créer et exploiter des indicateurs de reporting pour anticiper la satisfaction client
- Evènementiel : aide à l’organisation, réflexions créatives de concepts et etc. Tu mettras tout en oeuvre pour fidéliser nos clients

**Profil recherché**:

- Curieux et ouvert d’esprit : véritable entrepreneur et prêt à sortir du cadre de ton poste
- Force de proposition
- Ecoute active et très bon relationnel
- Fin négociateur avec le goût du challenge
- Rigueur et ténacité dans la réussite des missions confiées - Sens pratique, Autonomie
- Originalité, authenticité
- Enthousiaste, Positiv’ attitude « La mauvaise humeur tu la laisses à la maison »

N’attends plus Rejoins-nous ;)

**Processus de recrutement**:
Un premier échange avec l'équipe de recrutement, puis un échange avec notre responsable Account Manager, puis une rencontre en physique dans les locaux Strasbourgeois.

Type d'emploi : CDI
Statut : Cadre

Salaire : 30 000,00€ à 42 000,00€ par an

Avantages:

- Participation au transport
- Réductions tarifaires

Programmation:

- Du lundi au vendredi
- Repos le week-end
- Travail en journée

Types de primes et de gratifications:

- Commissions
- Prime trimestrielle

Lieu du poste : Un seul lieu de travail