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Assistant.e Customer Engineering
Il y a 5 mois
**Assistant.e customer engineering - (92)**
Afin d’accompagner le développement de son activité, Camfil France recrute un/une assistant.e Customer Engineering pour un poste basé à la Garenne colombes (92).
Vous assurez le traitement et le suivi administratif et commercial des dossiers clients du service dans un objectif de qualité : service, coût ou encore délai.
**Vos principales responsabilités seront**:
- RESPONSABILITES LIEES A LA GESTION DES COMMANDES:
- Enregistrer et assurer le suivi des commandes du Service
- Participer aux revues des contrats
- Collecter, renseigner et assurer le suivi administratif des dossiers (clients, Prestataires)
- Confirmer aux clients les délais d’intervention et de livraison matériel
- Editer les factures pro-forma et gérer les acomptes.
- Relancer les dossiers en attente.
- Gérer les demandes de codification des nouveaux articles.
- Être en support (Back Office) des techniciens Customer Engineering
- Valider les prestations et suivi facturation fournisseur.
- Assurer l’interface avec les achats fournisseurs
- RESPONSABILITES LIEES A LA GESTION DES DEVIS:
- Assister les techniciens terrain dans l’élaboration des devis et des chiffrages prestations de services et CFM.
- Faire les demandes de faisabilité prix délai aux sous-traitants.
- Assurer l’interface avec les sous-traitants et équipe technique terrain.
- Mettre à jour les fiches clients et prestataires (contact, mail, téléphone,)
- RESPONSABILITES LIEES A LA GESTION DES LITIGES:
- Constituer les dossiers (SAV)
- Etablir les demandes d’avoir et de refacturations
- Créer les commandes de remplacement
**Profil recherché : CDD**
- Niveau de formation initial requis : Niveau BAC+2
- Vous êtes reconnu.e pour votre autonomie, sens du relationnelle, rigueur, expertise
Alors cet emploi est fait pour vous
Rémunération : selon expérience
Qualification : selon profil
Type d'emploi : Temps plein, CDD
Salaire : 2 100,00€ à 2 300,00€ par mois
Programmation:
- Travail en journée
Types de primes et de gratifications:
- Primes
Mesures COVID-19:
Prise de température à l'arrivée, mise à disposition de gel hydroalcoolique
Capacité à faire le trajet ou à déménager:
- La Garenne-Colombes (92): Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Exigé)
Lieu du poste : In person
Date de début prévue : 25/08/2023