Front Desk Supervisor
Il y a 3 mois
Come join the future of hospitality and be the new Community Supervisor of our Toulouse location
**Your Mission, Should You Choose To Accept**:
As our Community Supervisor, you'll make sure that each guest is having the best possible TSH-experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you'll be responsible for running and supervising every aspect of our hotel operations.
Whether you're providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. As you can tell, this goes way beyond your old-school hotel duties: you are the hotel's super-skilled connector and responsible for the hotel's seamless and smooth running.
**In Case You Don't Know Who We Are**:
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
**What You'll Do**
- You'll supervise and work together with our front of house staff to assist our guests in all their needs. Whether you're providing a flawless welcome and check in, or making great new connections, it's up to you to spread the TSH magic
- You know about our product offering and how to (cross-)sell these products to our guests
- Any guest or team member question or complaint that comes in, you handle it like a pro. This also goes for any technical issue that may occur
- You're awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations
- You love to share your TSH-wisdom. When team-members have questions or need assistance, you come to their rescue
- You're the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs
- Have fun Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about
**Who **You Are**
- You have a flexible, hands-on, motivated and positive approach
- You have at least 3 year of hotel experience or team leading experience
- You're the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs
- You always have a helicopter view and know exactly when to be where and how to best assist the team
- You love responsibility and handle stressful peak periods like a pro
- You have good communication skills in French and English (Speak any other languages? The more the merrier)
- You're hard working, responsible and have a "let's do this" mentality
- You build, lead and inspire motivated, happy teams like a natural
- You're legally allowed to work in France
**What We Offer**
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
-
Assistant Front Desk Manager
Il y a 4 mois
Paris, France HSH Group Temps pleinPerfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking an Assistant Front...
-
Front Desk Agent
il y a 19 heures
Paris, Île-de-France Club Med Temps pleinJob Title: 5 Trident Front Desk AgentJob Summary:We are seeking a professional and sociable Front Desk Agent to join our team at Club Med. As a key member of our front office team, you will be responsible for welcoming guests, handling telephone switchboard duties, and ensuring the smooth operation of our front desk.Key Responsibilities:Welcoming guests and...
-
Front Desk Representative
il y a 3 jours
Paris, Île-de-France Club Med Temps pleinJob OpportunityWe are seeking a highly skilled and professional Front Desk Agent to join our team at Club Med in Asia.About the RoleAs a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling arrivals and departures, and ensuring a smooth and efficient check-in and check-out process.Key...
-
Front Desk Ambassador
il y a 2 semaines
Paris, Île-de-France Paris Society Temps pleinJob SummaryWe are seeking a highly skilled and experienced Front Desk Ambassador to join our team at Paris Society. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest ExperienceEnsure a warm and welcoming arrival experience for...
-
Front Desk Receptionist
il y a 1 semaine
Paris, Île-de-France Accor Temps pleinWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Receptionist at our Mercure Raspail hotel in Paris.About the Role:As a Front Desk Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience. You will be the face of our hotel and...
-
Sr. Front Desk Hospitality Agent
Il y a 3 mois
Paris, France Sonder Temps pleinSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
-
Front Desk Assistant Manager
il y a 7 jours
Paris, Île-de-France Club Med Temps pleinAssistant Front Desk ManagerJob OverviewClub Med Group is seeking a highly skilled and experienced Assistant Front Desk Manager to join our team. As a key member of the reception team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the Reception Manager in achieving our business...
-
assistant front desk manager
il y a 20 heures
Paris, Île-de-France Club Med Temps pleinAssistant Front Desk ManagerJob SummaryClub Med Group is seeking a highly skilled and experienced Assistant Front Desk Manager to join our team. As a key member of our reception team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the Reception Manager in achieving our business...
-
Front Desk Representative
il y a 2 semaines
Paris, Île-de-France Club Med Temps pleinJob SummaryClub Med is seeking a highly skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesWelcoming and informing guests at the...
-
Front Desk Representative
il y a 7 jours
Paris, Île-de-France Club Med Temps pleinFront Desk Agent - Russian-speaking (M/F)Key Responsibilities:Welcome and inform clients at any time of the dayJuggle between check-ins, telephone reception, and cash-out proceduresDevelop internal sales and handle billing of staysWatch over equipment, materials, and infrastructures of the ResortAbout the Role:As a Front Desk Agent at Club Med, you will be...
-
Front Desk Representative
il y a 4 jours
Paris, Île-de-France Club Med Temps pleinJob OpportunityFront Desk AgentClub Med Group is seeking a professional and diplomatic individual to join our team as a Front Desk Agent. This is a temporary contract with a seasonal salary adapted to skills and experience, including a fixed salary and bonus on objective.Key ResponsibilitiesManage arrivals and departures, including check-in and check-out...
-
Front Desk Ambassador
il y a 2 semaines
Paris, Île-de-France Club Med Temps pleinJob SummaryClub Med is seeking a skilled and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key ResponsibilitiesManage arrivals and departures, including check-in and check-out proceduresOperate the telephone...
-
Front Desk Coordinator and Project Manager
il y a 1 semaine
Paris, Île-de-France Tunon Temps pleinJob Summary:We are seeking a highly organized and detail-oriented Front Desk Coordinator and Project Manager to join our team at Tunon. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and coordinating projects to ensure seamless guest experiences.Key...
-
Front Desk Manager Assistant
il y a 2 semaines
Paris, Île-de-France Club Med Temps pleinJob SummaryClub Med is seeking a highly skilled and experienced Front Desk Manager Assistant to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our reception area.Key ResponsibilitiesCommunicate with guests and colleagues in a professional and...
-
Front Desk Representative
il y a 4 jours
Paris, Île-de-France Club Med Temps pleinJob Title: 5 Trident Front Desk AgentLocation: Club Med GroupAbout the Role:We are seeking a professional and sociable individual to join our team as a Front Desk Representative. As a key member of our resort team, you will be responsible for ensuring a warm and welcoming experience for our guests.Key Responsibilities:Welcoming guests and handling check-in...
-
Front Desk Representative
il y a 5 jours
Paris, Île-de-France Club Med Temps pleinJob OpportunityWe are seeking a professional and diplomatic Front Desk Agent to join our team at Club Med in Asia.About the RoleAs a Front Desk Agent, you will be responsible for:Welcoming and assisting guests upon arrival and departureManaging the telephone switchboard and responding to guest inquiriesProviding information about services and events within...
-
Front Desk Associate
il y a 2 semaines
Paris, Île-de-France The Peninsula Paris Temps pleinThe Peninsula Paris is seeking a highly skilled and experienced Spa Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Provide warm and welcoming service to guests, responding to their inquiries and resolving any issues in a timely and...
-
Front Desk Representative
il y a 20 heures
Paris, Île-de-France Club Med Temps pleinJob Title: Front Desk AgentJob Summary: We are seeking a professional and diplomatic Front Desk Agent to join our team at Club Med in Asia.Key Responsibilities:Manage arrivals and departures, including check-in and check-out processesOperate the telephone switchboard and respond to guest inquiriesUtilize computer skills to process transactions and maintain...
-
Front Desk Representative
il y a 22 heures
Paris, Île-de-France Club Med Temps pleinJob Title: Front Desk AgentJob Summary:We are seeking a professional and diplomatic Front Desk Agent to join our team at Club Med. As a key member of our reception team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable experience during their stay.Key Responsibilities:Manage arrivals and...
-
M&E/Front Desk Agent
il y a 23 heures
Paris, Île-de-France Club Med Temps pleinJob Title: M&E/Front Desk AgentJob Summary:We are seeking a highly skilled and experienced M&E/Front Desk Agent to join our team at Club Med. As a key member of our resort staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Provide warm and welcoming service to...