IT Support Specialist

il y a 2 semaines

Paris, France Greenly Temps plein

**Greenly** is a B corp certified SaaS founded in 2019 by **Alexis**, **Matthieu** and **Arnaud**.

Our platform streamlines data collection and analysis through integrations, making the calculation of carbon emissions accurate, intuitive, and affordable.

Every day, we work with the goal of enabling companies to commit to a carbon reduction trajectory and to engage their entire ecosystem (employees, clients, suppliers) around their climate strategy.

Greenly supports clients within all industries. Currently working with over 2,500 clients, our assistance goes beyond basic carbon assessments by also including services such as Green IT, lifecycle analysis (LCA), and compliance with SBTi and CSRD initiatives.

**Our Values**:

- Ambition for climate : Minimize GHG emissions, maximize climate impact
- Deliver with agility : Work in small increments: fail fast, learn fast, win fast
- Own your opportunities : Achieve outstanding results by showing initiative and accountability
- Feedback paves the way : Succeed as a team by helping others progress

Curious to know more ? Take a look at our blog

**ABOUT THE ROLE**

We’re looking for a skilled IT Specialist to join our dynamic team in Paris As part of our Engineering team, your role will be to support our daily operations from an IT perspective. It is an opportunity to have a strong impact in our daily life at Greenly and to collaborate with a wide variety of team members. If you’re passionate about tech, enjoy improving processes, and love working in a collaborative environment, this could be the perfect fit for you.

The missions and responsibilities of this position include:

- **Computer Support**: Help our teams with their device (e.g, new software to install, new configuration to deploy, help out employees) ️
- **Inventory Management**: Manage devices (keep the hardware inventory up to date, reset laptops), handle onboarding/offboarding tasks such as setting up the operating system, maintain the relationship with our partner for device repairs or replacements, and ensure all equipment is tracked and accounted for ️
- **SSO/SAML Setup & Management**: Deploy our identity provider across all tools and manage any issues. You’ll be the go-to expert for maximizing its potential
- **Password manager**: Be the point of contact for access password manager issues
- **Manage our collaboration tools**: Manage access rights, documents, and keep everything organized in our digital spaces ️
- **IT Process Improvement**: Identify, improve, and automate our IT support processes to streamline efficiency
- **Compliance & Monitoring SOC 2**: Ensure all tasks (onboarding, offboarding, etc.) related to our monitoring SOC 2 tool are completed on time
- **Process basic incidents**: Manage the entire process for the basic incidents to our IT assets
- **IT procedures & Process **:Creation/updating of our procedures/processes
- **Collaborate**: Work closely with Cyber Security and Office Management teams to prioritize and ensure compliance with SOC2 and ISO27001

**SKILLS AND COMPETENCIES NEEDED TO SUCCEED**
- Strong “employee experience” mindset : you are driven by helping others thrive ; helping employees maximise their productivity is a goal that excites you.
- Experience managing IT assets with MacOS and cloud tools
- Good understanding of the network (e.g, firewall configuration, VPN, DNS)
- Ability to write basic scripts using languages such as bash
- Ability to manage different inventories and keep them up to date
- Strong problem-solving skills with a focus on process improvement and automation
- Ability to meet SLAs and work on multiple projects in parallel
- Ability to report work completed clearly and concisely
- Ability to prioritize and work collaboratively across departments Fluency in English is a must, French is highly appreciated.
- **BENEFITS FOR THIS POSITION**
- Private health insurance (by Alan, 100% covered by Greenly).
- Your monthly transportation fee 50% covered by Greenly (Pass Navigo).
- Lunch vouchers (by EKIP for a more sustainable way of eating
- Access to sports and wellness centers throughout all of Paris (by Gymlib) for you to take better care of your health.
- Flexible WFH policy and a beautiful office in the heart of Paris.
- A permanent contract in statut cadre including 8-10 RTT per year in addition to your 25 legal paid holidays.An ambitious, welcoming & friendly team excited about growing together and ready to tackle the biggest challenge of our time

**THE RECRUITMENT PROCESS**
- Have an introduction call with Sabina, our Talent Acquisition Manager.
- Meet Gaël, Greenly's Head of Engineering, for an introduction to the role
- Prepare and present a case study exercise
- Get to know a member of your future team

  • IT Support Specialist

    il y a 2 semaines

    Paris, France Brevo Temps plein

    Today more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €142M ARR in 2023 (40% growth year on year) and has close to 1,000 employees...

  • IT Support Specialist

    il y a 4 semaines

    Paris, Île-de-France Newrest Temps plein

    Job SummaryThe IT Support Specialist will provide technical assistance and support to users of the information system, ensuring the continuity of service and efficient resolution of issues.Key ResponsibilitiesInstall, configure, and troubleshoot office equipment and software.Handle support requests and resolve incidents in a timely manner.Provide internal...

  • Spécialiste en Support Technique de Télécommunication

    il y a 19 heures

    Paris, Île-de-France FED IT Temps plein

    EntrepriseFED IT est un cabinet de recrutement réputé, spécialisé dans les placements dans le domaine de la technologie. Nous sommes actuellement à la recherche d'un Spécialiste en Support Technique de Télécommunication pour l'un de nos clients Lillois.Description du PosteEn qualité de Spécialiste en Support Technique, vos principales missions...

  • IT Support Specialist

    Il y a 3 mois

    Paris, France Pigment Temps plein

    €900 - €1,500 a month **Le Rôle** Pigment a structuré son département informatique interne avec un responsable IT interne relevant du CISO et un technicien IT junior. L'équipe IT s'agrandit maintenant pour soutenir plus de 300 utilisateurs avec une croissance très rapide en 2024.Nous recherchons un spécialiste IT en alternance motivé pour...

  • IT Support Operations Specialist

    Il y a 6 mois

    Paris, France BlaBlaCar Temps plein

    **About BlaBlaCar** - BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotely. **Your Mission** We are looking for an IT Support Operations...

  • IT Support Specialist

    Il y a 6 mois

    Paris, France Convelio Temps plein

    **\uD83C\uDFA8 Who Are We? Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise. We've developed our own proprietary algorithm to offer competitive real-time...

  • Informatique Support Technique Spécialiste H/F

    il y a 4 semaines

    Paris, Île-de-France FED IT Temps plein

    Votre rôleFed IT, cabinet de recrutement spécialisé dans les métiers informatiques, recherche un spécialiste du support informatique H/F pour son client, Leader mondial de son secteur (Industrie et transition énergétique).Rôle :En appui du responsable, vous êtes le principal point de contact du support informatique de niveau 2 et VIP pour les...

  • IT Support Specialist I

    Il y a 5 mois

    Paris, France Lightspeed Temps plein

    IT Support Specialist (Spécialiste en Support Informatique) - Level 1 (EMEA) Mission du rôle Le Spécialiste du Support Informatique Niveau 1 fournit un support technique de base aux utilisateurs finaux au sein de l'organisation. Il est responsable de la résolution des problèmes matériels et logiciels courants, du dépannage des problèmes...

  • Spécialiste Support Technique Montparnasse

    il y a 4 semaines

    Paris, Île-de-France QR Versailles IT Temps plein

    Bienvenue chez QR Versailles IT ! Nous sommes à la recherche d'un spécialiste support technique pour rejoindre notre équipe à Montparnasse.Détails du posteNiveau de responsabilité : N1 et N2 selon procéduresLocalisation : MontparnasseVos missions seront les suivantes :Résoudre les problèmes techniques des utilisateurs en appliquant les procédures...

  • IT Support Specialist

    Il y a 6 mois

    Paris, France Avanade Temps plein

    Avanade France is seeking an IT Support Specialist to support our France team and Paris office. Avanade is a global company and part of Microsoft and Accenture. Our France team has all the advantages of a smaller organization, but we also benefit from our global network. **Come join us**: As an IT Support Specialist, you will leverage your technical...

  • IT Support

    Il y a 6 mois

    Paris, France IT Support Temps plein

    SKILLS 1. Hard skills - Expert sur Azure AD, Intune, Microsoft Endpoint Manager, Windows OS et Linux - Gestion des incidents, des problèmes et des changements selon les procéssus ITIL - Connaissance des produits de sécurité tels que Defender for Endpoints, SIEM, etc. - Connaissance de l'infrastructure : serveurs physiques et virtuels, dockers, VMWare,...

  • IT Support Specialist

    il y a 4 semaines

    Paris, Île-de-France Deezer Temps plein

    Job OpportunityWe are seeking an IT Support Specialist to join our IT Corporate team in Paris and Bordeaux.The successful candidate will be responsible for:Managing OS deployment for MAC and PCsHardware and software inventoryOnboarding and offboarding of usersSupport of Deezer employees locally (IT bar) or remotelyIT support for meetings and internal...

  • Manager Support IT

    Il y a 2 mois

    Paris, France Fed IT Temps plein

    ● En plus d'assurer des services d'assistance informatique de qualité, le Hub Lead se rendra régulièrement sur divers sites d'usine pour établir des relations avec les techniciens du CCTI, comprendre les problèmes spécifiques au site et faciliter l'alignement des processus d'assistance. ● Assurer une réponse efficace aux incidents informatiques...

  • IT Support

    Il y a 6 mois

    Paris, France Pennylane Temps plein

    Pennylane a pour mission d’aider les dirigeants de TPE et PME à reprendre contrôle de leurs finances. Concrètement ça veut dire quoi ? Pennylane se connecte aux flux financiers de ses clients et leur propose un outil de pilotage et de gestion qui leur facilite la vie. Ces dirigeants peuvent aussi bénéficier de l’accompagnement d’un-e comptable...

  • Support Applicatif Order Management Biztalk

    Il y a 6 mois

    Paris, France PROPULSE IT Temps plein

    PROPULSE IT accompagne ses clients grands comptes et PME dans la mise en ?uvre des projets It et digitaux. PROPULSE IT est un réseau de consultants à forte valeur ajoutée, complètement associé à notre démarche qualité de suivi des besoins et projets de nos clients. A ce jour, le réseau de freelance PROPULSE IT comporte plus de 18000 consultants sur...

  • IT Support Specialist

    Il y a 2 mois

    Paris, Île-de-France Pennylane Temps plein

    Contexte et équipePennylane, une entreprise leader dans le domaine de la gestion financière, recherche un IT Support pour accompagner sa croissance. Tu travailleras en étroite collaboration avec Thomas, notre IT Manager, et la team IT. Tu seras en charge de gérer le parc informatique de Pennylane (et tout ce qui y est lié). Missions Fournir un support...

  • Spécialiste en Support IT Exécutif

    il y a 1 mois

    Paris, Île-de-France Experis France Temps plein

    Vous rejoindrez notre équipe d'experts en support IT en tant que Spécialiste en Support IT Exécutif au sein de notre cellule dédiée à la résolution de problèmes complexes.Vous serez chargé de résoudre les incidents logiciels et matériels du poste de travail de nos clients de Directions Générales, en collaboration avec le Manager VIP.Vos...

  • Senior IT Support Specialist

    il y a 4 semaines

    Paris, Île-de-France The American University of Paris Temps plein

    Job DescriptionThe American University of Paris is seeking a highly skilled Senior IT Support Specialist to join its Information Technology Services (ITS) team. This is a key role in providing technical support to staff, faculty, and students, and assisting with the installation, configuration, and maintenance of desktop computers, peripheral equipment, and...

  • Team Lead Support IT H/F

    il y a 2 jours

    Paris, France Fed IT Temps plein

    Fed IT, cabinet de recrutement spécialisé dans les métiers informatiques, recherche un Adjoint du Support Informatique H/F en CDI pour son client , Leader mondial de son secteur (Industrie et transition énergétique). Contrat : CDI Rémunération : de 40 000 à 45 000 € annuel brut Prise de fonction : Octobre 2024 Niveau d'étude : Bac à Bac +3...

  • IT Support Specialist

    il y a 1 semaine

    Paris, France Genetec Temps plein

    **Genetec - Protect the everyday** Entreprise canadienne rayonnante à l'internationale, nous sommes animé(e)s par l'innovation et doté(e)s d'un large éventail de solutions qui englobent l'intelligence, la sécurité et les opérations. Nos clients évoluent dans tous les secteurs, que ce soit dans le domaine public ou privé, notamment dans...