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Sales Operation Manager
Il y a 4 mois
LexisNexis accompagne tous les professionnels du droit pour prendre les meilleures décisions, plus rapidement.
Premier groupe mondial des legaltechs, LexisNexis est, en France, leader de l’information et des données juridiques.
L’entreprise s’appuie sur une expertise éditoriale centenaire et sur la maîtrise de technologies comme l’intelligence artificielle (machine learning, NLP, etc.) pour concevoir, en collaboration avec nos clients et de façon agile, des produits de référence comme Lexis 360 intelligence et Lexis Poly.
Notre raison d’être : faire avancer l’Etat de droit partout dans le monde, avec nos engagements pour le Rule of Law.
Notre leitmotiv ? Innover, avec nos collaborateurs, pour répondre aux préoccupations de nos clients et anticiper leurs besoins de sécurité juridique et de productivité.
Nous consacrons, en France, 20M€ par à l’innovation pour développer une IA responsable et les solutions de nouvelle génération.
Notre première ressource, c’est vous. Nous accordons une importance fondamentale à votre épanouissement et à l’atteinte de l'excellence dans vos missions au quotidien.
Prenez part à un projet d’envergure, rejoignez-nous
Le poste
Le rôle du/de la Responsable Opérations Commerciales rôle sera d’optimiser la performance commerciale en améliorant l’existant et en implémentant de nouvelles pratiques.
Vous serez responsable d’une équipe de 2 personnes et vous travaillerez sous l’influence de la Responsable du Revenu Opérationnel (Rev'Ops).
Les missions du Sales Operations Manager sont les suivantes:
Pilotage commerciale:
- Proposer le plan stratégique annuel par équipe et des révisions trimestrielles
- Mettre en place et piloter les dashboards facilitant le suivi commercial des sales
- Participer à l’amélioration de la prévisibilité des sales forecast hebomadaires
- Accompagner le Directeur commercial dans le suivi des coûts de la direction commerciale
- Mettre en place des dashboard permettant d’évaluer la qualité des données présentes dans le CRM
- Diffuser et animer les outils de pilotage, en relation avec la responsable des Rev’Ops
- Point de contact privilégié de l’équipe finance dans les processus de reporting / forecasting
- Point de contact privilégié à l’échelle de l’entreprise pour les analyses sales
Amélioration continue du process de vente:
- S’assurer du respect du process de vente
- Aider l’équipe sales à garantir la qualité des données présentes dans le CRM et de la correcte implémentation des processus de vente
- Accompagner les équipes commerciales pour assurer une utilisation optimale du CRM
- Identifier et prioriser les évolutions souhaitées du CRM pour améliorer l’efficacité commerciale
- Optimiser et rationaliser des processus d’automatisation afin de décupler la performance commerciale
- Mettre en place une veille sur les méthodologies et outils de vente
- Réaliser les projets confiés par le responsable des Rev’Ops
Target setting et compensation plan:
- Définir les objectifs des commerciaux
- Participer à l’élaboration des plans d’incentives
- Suivre la performance des plans d’incentives
- Chez LexisNexis, nous sommes passionnés par l'idée d'avoir un impact positif sur la société et les clients grâce à nos contributions uniques en tant qu'entreprise. Au sein de notre Groupe, cela passe notamment par l'accès à l'information, l'avancement de la science et de la santé, la protection de la société, la promotion de l'état de droit et l'accès à la justice. Nous nous engageons pleinement à créer un environnement de travail juste et équitable pour nos collaborateurs.
La diversité et l'inclusion sont importantes pour notre avenir et nous avons besoin de l'engagement de personnes issues de tous milieux, d'expériences et d'idées variées pour réaliser une véritable innovation pour nos clients dans le monde entier. Nous voulons que notre Groupe soit un endroit où il fait bon travailler, où nos collaborateurs se sentent valorisés, ont des chances égales et bénéficient de l'égalité salariale, indépendamment de leur sexe, de leur identité sexuelle, de leur origine, de leur religion, de leur orientation sexuelle, de leur âge ou de leur handicap.
Tous nos postes sont ouverts aux personnes en situation de handicap. A ce titre et afin de nous permettre d’organiser au mieux votre entretien, merci de nous faire connaître les aménagements qui seraient nécessaires pour la bonne conduite de celui-ci.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed
