Customer Solutions Manager

Il y a 8 mois


Paris, France AWS EMEA SARL (France Branch) - G48 Temps plein

Experience of large scale. IT/digital/business transformation or migration programs
- Experience in a customer facing role
- Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to c-suite/VP level
- Strong organizational governance and troubleshooting skills with precise attention to detail

As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.

In the role, you will be trusted partner to our AWS customers, leveraging your delivery experience with technical change programs to help shepherd the customer through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.

You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The Delivery of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey.

At AWS, you are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will help solve the customer’s challenges through new ideas, tools and mechanisms.

You will evangelize AWS services and guide customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS.

Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?

Come build the future with us.

Paris, FRA
- Direct experience implementing AWS/cloud services
- Robust understanding of key technology and market trends
- PMP and/or SCRUM/Agile, SAFe certified



  • Paris, Île-de-France Goodays Temps plein

    Job Description:Goodays, Europe's leading Customer Experience Management Platform, is seeking a highly skilled Engagement Manager to join our team. As an Engagement Manager, you will play a crucial role in driving customer success and ensuring the smooth implementation of our solution.Key Responsibilities:Partner with sales managers to close deals and...

  • Customer Success Manager

    Il y a 7 mois


    Paris, France GTT Communications Temps plein

    Customer Success Manager Role Summary: The Customer Success Manager is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing the value of their investment in GTT. The role proactively engages...

  • Customs Manager

    Il y a 6 mois


    Paris, France AVASK ACCOUNTING & BUSINESS CONSULTANTS Temps plein

    **Role**:Customs Manager **Salary**:Depending on experience **Location**:Paris, France As the Customs Manager, your role will be to ensure the accurate execution of all customs clearance documents in the France to ensure AVASK and our clients remain fully compliant with customs compliance requirements. In addition, you will act as the senior member and...

  • Digital Solution Manager

    Il y a 5 mois


    Paris, France Air Liquide Temps plein

    Mieux connaître nos clients et patients, leurs besoins, leurs attentes et leurs enjeux est une condition fondamentale pour leur fournir les meilleurs produits et services. Afin d'améliorer notre connaissance client - un des piliers de notre stratégie - Customer Development Group développe et déploie le programme Voice of the Customer (Voix du Client ou...

  • Customer Success Manager

    Il y a 2 mois


    Paris, France Licorne Society Temps plein

    **Job description**: We are looking for a dynamic Customer Success Manager who will be responsible for leading value delivery to our customers. The CSM will manage the customer relationship and coordinate internal teams to make sure customers’ outcomes are achieved. As a key member of our team, you’ll take ownership of a diverse portfolio of...

  • Customer Success Manager

    Il y a 6 mois


    Paris, France Board International Temps plein

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...

  • Customer Success Manager

    Il y a 6 mois


    Paris, France Board International Temps plein

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...

  • Customer Success Manager

    Il y a 5 mois


    Paris, France Okta Temps plein

    **Get to know Okta** Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...

  • Customer Success Manager

    il y a 3 semaines


    Paris, France Algolia Temps plein

    At Algolia, we are passionate about our customers so we're looking for an all star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationship management skills, can take the lead on solving issues, drive maximum value/ success to existing customers, inspire and sell the future of...

  • Customer Success Manager

    il y a 1 mois


    Paris, France Shipup Temps plein

    At **Shipup**, our mission is **to create a seamless, proactive, and branded post-purchase experience for online retailers**. If you’ve ever shopped online, you’ve probably already had your patience tested by an order that never seems to come. **For online retailers, a bad post-purchase experience is a costly nightmare**: it hurts customer satisfaction,...

  • Customer Success Manager

    Il y a 6 mois


    Paris, France Scaleway Temps plein

    Depuis 1999, Scaleway, filiale du groupe Iliad, figure parmi les leaders du cloud computing Européen. Forte d'une équipe dynamique de près de 600 collaborateur(ice)s issus de tous horizons, notre entreprise offre un environnement de travail stimulant et international où se mêlent créativité, innovation et excellence technique. Situés à Paris et...

  • Customer Success Manager

    Il y a 6 mois


    Paris, France Scaleway Temps plein

    Depuis 1999, Scaleway, filiale du groupe Iliad, figure parmi les leaders du cloud computing Européen. Forte d'une équipe dynamique de près de 600 collaborateur(ice)s issus de tous horizons, notre entreprise offre un environnement de travail stimulant et international où se mêlent créativité, innovation et excellence technique. Situés à Paris et...


  • Paris, France Microsoft Temps plein

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Solution Product Manager

    Il y a 8 mois


    Paris, France Broadridge Trading & Connectivity Solutions Temps plein

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. **Role Overview** At Broadridge's Trading Solutions Delivery (TSD), our mission is to deliver high-performance and sustainable solutions...

  • Customer Success Manager

    Il y a 3 mois


    Paris, France Docebo Temps plein

    Hey you! \uD83D\uDC4B Want to work for one of the fastest growing SaaS companies in the world? \uD83D\uDCC8 We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training \uD83D\uDCBB We believe learning is for everyone, and that we all have something we can learn from each...

  • Customer Success Manager

    Il y a 2 mois


    Paris, France OneStock Temps plein

    We are a fast growing, customer-focused OMS SaaS Retail Tech company with > 80 clients. Our innovative software suite allows omnichannel brands & distributors to unify their stock (stores, warehouses, suppliers ), provide an accurate real-time delivery promise, and fulfil orders from every stock point. **In 2024 we received a significant investment from the...

  • Customer Care Manager

    Il y a 3 mois


    Paris, France Renault Group Temps plein

    Société DIAC SA Descriptif du poste Finalités de la Mission: Contribuer à améliorer la satisfaction client et la productivité des plateformes de relation clients par le développement des guidelines et des solutions Salesforce du Customer Care sur l’ensemble de nos clients et de nos marques. Dans la nouvelle organisation agile mise en place,...


  • Paris, France Open Text Corporation Temps plein

    **Req id**:43296- Paris La Defense Cedex, 75, FR - Reading, GB **OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle...


  • Paris, France iCIMS Talent Acquisition Temps plein

    Overview: En tant que Business CSM, vous aiderez nos clients à constituer des équipes performantes grâce à une approche de Talent Acquisition de premier ordre utilisant le Talent Cloud d’iCIMS ! Équipé d'outils de pointe, dont Gainsight, vous élaborerez et mettrez régulièrement à jour des plans d’actions de réussite mutuelle, en alignant les...

  • Customer Service Manager

    Il y a 6 mois


    Paris, France Trend Micro Temps plein

    Discover Trend - Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...