Product Specialist
Il y a 4 mois
Join a world leader and make a difference Transoft Solutions is an international leader in the development of innovative software for the transportation engineering design sector. With offices around the world, we provide transportation professionals with productivity-enhancing tools they can trust, giving them the confidence to build the safest and most efficient roads, ports, airports and rail systems. The company’s success is a result of our innovative and highly sought-after products, the superb customer service we deliver and our amazing work culture. Our culture embodies a perfect balance between its corporate social responsibility, its customers and its employees’ well-being, and developing great products. This winning combination makes working at Transoft an exciting and rewarding experience.
**ABOUT THE OPPORTUNITY**
In this role, you will be expected to:
- Understand customers' needs and recommending the most suitable Transoft Solutions products based on their requirements.
- Develop a deep understanding of Transoft Solutions software and products in order to address technical inquiries from:
- Prospects; helping them understand the advantages of these products and their added value to the prospect’s activity
- Existing users; ensuring they use these products to their full potential and become loyal users
- Provide product training to sales colleagues and resellers to enhance their product knowledge and sales skills;
- Organize workshops to exchange information with users and prospects about our software and their implementation;
- Perform product demonstrations for customers and resellers;
- Schedule and perform classroom and online training sessions as required;
- Gather feedback from users, regarding the need for new features and products, to help develop Transoft ‘s portfolio;
- Act as the market and product/service expert during the sales cycle by bringing insight, product expertise;
- Provide technical support to customers when needed.
**ABOUT YOU**
- You have a bachelor's degree in civil, Transportation or other relevant engineering field;
- You have a minimum of 3 years' experience in Civil, Transportation or technical sales;
- You are a successful performer in a technical advisory/consulting role;
- You possess a solid knowledge of CAD and demonstrate the ability to quickly learn new products and technologies;
- You have a strong technical aptitude, allowing you to effectively communicate product benefits to a diverse range of customers;
- You are a problem solver who enjoys explaining technical details in an understandable manners and loves winning your audience with your presentation skills;
- You act as a communication hub between the sales department and Product Management, ensuring a mínimal level of technical knowledge among sales colleagues.
- You have good interpersonal and networking skills:
- You are required to have an excellent command of both French and English, with a preference for proficiency in Spanish.
**ABOUT US**
- We offer a flexible working environment that embraces both in-person and remote work;
- We’re committed to providing professional growth and development opportunities;
- We give back to our communities through global initiatives and donations;
- We work hard, but we like to have fun too
- At Transoft Solutions, we embrace diversity, as we strongly believe that our diverse backgrounds, coupled with our cultural and experiential differences make us stronger and better positioned to support our global customers. We are a collaborative group of individuals who value respect, professionalism, creativity, drive and compassion, and we pride ourselves in being a socially responsible company that does its part in making the global community a better place for everyone._
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