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Il y a 4 mois
As we are expanding our team in Paris, we are looking for a customer service agent M/F/d for our online printing services for the french market.
**Your primary responsibilities are to**:
- assist customers in placing an order and, if necessary, making a design
- consult with the production department in Germany and keep the customer up to date
- respond to online customer reviews
- ensure the best possible customer experience
**Your profile**:
- a degree in graphic design or a higher professional education degree, preferably in marketing/communication, hospitality or design
- experience in printing or graphic design is a major plus
- experience with customer contact
- excellent proficiency in spoken and written French
- good command of spoken and written English and/or German
- preferably living in the Paris area or willing to relocate
- you consider yourself as friendly, enthusiastic, stress-proof, a good communicator, result-driven and someone who has commercial acumen
**What we offer**:
- at FLYERALARM, you will be working in a multi-faceted and independent role within a professional international organisation that is committed to growing its success in France
- an inspiring induction process both at our Paris office and at our printing sites and head office in Germany
- a job that will allow you to make a difference with long-term career opportunities
- the opportunity to be part of one of Europe’s largest online e-commerce players
