Technical Process Specialist- Support Engineer
il y a 1 semaine
Technical Process Specialist – Support Engineer Join to apply for the Technical Process Specialist – Support Engineer role at Infosys. About Us Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow Responsibilities Application and OS Maintenance: Provide maintenance and support services for applications and operating systems, either directly to users or through service delivery functions. Diagnostic Troubleshooting: Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices. Incident and Problem Management: Investigate and resolve incidents and problems affecting EUC devices, peripherals, and installed software. Performance Monitoring: Monitor and address performance-related issues. User Training and Advice: Provide advice, training, and corrections (permanent or temporary) to users. Documentation and Enhancements: Update or create documentation, manipulate data, and define enhancements. Collaboration: Collaborate closely with colleagues specializing in different areas (e.g., database administration, network support), vendors, and third-party support providers. Training and Advising Colleagues: Provide advice, training, and corrections to colleagues. Required Skills Prior experience in a customer‑focused end‑user support role (e.g., Help Desk Technician, Desktop Support Specialist). Experience in a customer‑focused end‑user support function covering EUC and software/OS installations and support. French language proficiency at minimum C1 level. Proficiency in incident resolution, requests, changes, and problem‑solving activities delivered within agreed service level agreements (SLAs). Good knowledge of Microsoft’s product offerings, including high‑level capabilities and competitor products. Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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Technical Process Specialist- Support Engineer
il y a 2 jours
Paris, France Infosys Limited Temps pleinTechnical Process Specialist – Support Engineer About us: Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow! Responsibilities Application and OS Maintenance: Provide...
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Technical Support Specialist
il y a 4 jours
Paris, Île-de-France EVEREC Temps pleinTechnical Support Specialist – France (Installers)Location:France (Hybrid / Remote)Contract Type:PermanentCompensation:€45,000 – €50,000 + BenefitsLanguages Required:French & English (both fluent)About the CompanyWe're partnering with a fast-growingEV charging and cleantech scale-upthat is transforming how electric vehicle infrastructure is deployed...
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Technical Support Engineer
il y a 2 jours
Paris, France Qantev Temps plein# Technical Support Engineer## Qantev is hiring!## Job Description### **Your Role**As our first technical support hire, you will play a critical role in building our support function from the ground up. You’ll be the frontline for our customers, helping them resolve issues, answering technical questions, and ensuring their success with our platform....
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French-Speaking EUC Technical Support Engineer
il y a 1 semaine
Paris, France Infosys Temps pleinA global IT services company in Paris is seeking a Technical Process Specialist – Support Engineer. This entry-level position involves providing maintenance and support for applications and operating systems. Candidates should have experience in customer support roles and be proficient in French at a C1 level. The role includes troubleshooting, user...
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Technical Support Specialist
il y a 20 heures
Paris, France Skello Temps pleinSkello est une société européenne qui a pour mission de réinventer l’expérience de travail des équipes sur le terrain en leur permettant de mieux anticiper, s’organiser et communiquer. Comment ? Grâce à une technologie collaborative et intuitive. Concrètement, Skello est une solution SaaS de pilotage RH pour tous les établissements dont les...
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Process Engineer Electrolyzer specialist
il y a 2 jours
Paris, France GravitHy Temps pleinProcess Engineer Electrolyzer Specialist (M/F) Get AI-powered advice on this job and more exclusive features. GravitHy is an innovative French company born with a global ambition to decarbonize the steel industry. Our goal is to produce large‑scale, low‑carbon green Direct Reduced Iron (DRI) using renewable and low‑emission hydrogen. We aim to build,...
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Technical Support Specialist
il y a 2 jours
Paris, France Motork Temps pleinTechnical Support Specialist - SaaS - Paris - Motork Bi-monthly appointment for collaboration days, with free breakfast in the office Internal training paths and support with external education Diverse and dynamic environment, with plenty of opportunity to grow and make an impact 1:1 English classes up to B2 level What you can expect from the recruitment...
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Technical Process Specialist with French
il y a 2 jours
Paris, France Infosys Temps pleinJob Description Support Engineer About us: Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow! Responsibilities: Application and OS Maintenance: Provide maintenance and...
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Technical Support Specialist
il y a 2 jours
Paris, France Yext Temps pleinYext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence...
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Technical Support Specialist
il y a 6 jours
Paris, Île-de-France MotorK Temps pleinWho are we?MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of...
