Sales Operations Analyst

Sales Operations Analyst Canonical is hiring exceptional Revenue Operations leaders and experienced analysts to grow and manage our global direct, alliance, channel partner and online sales. Our Revenue Operations teams analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue. Location These roles will be based remotely in the EMEA region. Role responsibilities Deliver precise, scalable revenue operations for business through direct, indirect or online channels Lead and develop a team of revenue operations analysts in developing policies, driving processes and providing daily operational support and enablement to sales teams and partners Drive Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions Instrument, measure and improve policies and processes across teams covering the entire revenue operations spectrum Deliver metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals Use data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews Oversee sales technology and processes, drive automation and process improvements and partner with commercial systems engineering to continuously improve business systems and integration Lead the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote Drive data quality through order processing, new hire training, process documentation, reporting and data cleansing Lead and enhance the commercial review process for evaluating and steering sales and alliance opportunities Own the commission plan and lead the process for setting goals, evaluating and paying against that plan What we are looking for in you Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships Data‑driven and analytical approach with a high attention to detail Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations Energetic, thoughtful, systematic approach; problem‑solving skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure Organisational skills and ability to interact and work with stakeholders at all levels of the organisation Exceptional academic record from both high school and university Undergraduate degree in a related field, preferably Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about an alternative path Strong communication, interpersonal, negotiation and influencing skills Professional written and spoken English with excellent presentation skills Ability to travel internationally up to four times a year for company events up to two weeks long Nice‑to‑have skills Experience within a similar technology subscription‑based business Deep understanding of working in a global, multicultural organization including managing a remote team in multiple time zones Experience mentoring and coaching team members on technical and soft skills, directly contributing to their professional development and performance improvement What Canonical offers Distributed work environment with twice‑yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review & performance‑driven bonus or commission Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long‑haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit globally and set a very high standard for people joining the company. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal‑opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Business Development and Sales; Industries: Software Development Referrals increase your chances of interviewing at Canonical by 2x. #J-18808-Ljbffr