Senior IT Support Specialist
il y a 4 semaines
Job Title: Senior IT Support Specialist
Job Summary: We are seeking a highly skilled Senior IT Support Specialist to join our team at Wiser Solutions, Inc. The ideal candidate will have a strong background in IT support and administration, with expertise in network administration, active directory, and Azure/AWS administration.
Key Responsibilities:
- Provide Tier 2/3 support services to employees, including network administration, active directory administration, and Azure/AWS administration.
- Assist the Service Desk support service needs and mentor support personnel.
- Perform miscellaneous support duties as designated by the Enterprise Systems Manager.
Requirements:
- Bachelor's degree in Computer Science or Information Technology, or relevant work experience.
- 7+ years of relevant support and administration experience.
- 2+ years in a senior administrative position.
- Progressive certifications related to the role, such as Cisco/Meraki, Microsoft Support Certifications, and CompTIA A+.
Additional Information: Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits discrimination, harassment, and retaliation of any kind.
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