Technical Support Advisor
il y a 1 mois
Position Overview:
As a Technical Support Advisor (M/F) at Cegedim Santé, you will play a crucial role in delivering exceptional service to our clients utilizing our clinic management systems. Your primary responsibility will be to assist medical and healthcare professionals through various communication channels, ensuring their needs are met with precision and care.
Key Responsibilities:
- Diagnose and resolve client inquiries
- Provide guidance on software functionalities
- Configure essential medical card readers
- Facilitate teletransmission setups
Qualifications:
- Degree in computer science or related field, with a strong passion for technology and some relevant experience
- Ability to work collaboratively within a team and possess strong interpersonal skills
- Excellent listening abilities to identify and address client challenges
Preferred Qualifications:
Experience within the healthcare sector is advantageous.
Why Consider This Opportunity:
- Engage in innovative e-health initiatives with a forward-thinking team
- Benefit from a tailored onboarding experience for new hires
- Participate in regular wellness activities and internal events
- Enjoy a range of benefits as part of the Cegedim Group.
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