Performance Improvement Analyst
il y a 4 semaines
About the Role
We're seeking a Performance Improvement Analyst to join our Performance team in the Safer Gaming department. As a Performance Improvement Analyst, you will be responsible for identifying and working on ways to improve our customer protection processes.
Key Responsibilities
- Identify areas for improvement in customer protection processes
- Work with operations teams to implement improvements
- Report progress to management
Requirements
- At least one proven successful work experience in a relevant position
- Strong analytical skills
- Obsession for quality and detail
- Strong verbal and written communication skills
- Ability to work collaboratively with operational teams
- Full fluency in English and French
What We Offer
- 25 paid vacation days and 10 RTT days
- Ticket Restaurant card loaded with €10 per day
- 100% coverage of health insurance plan
- 50% coverage of transportation costs
- Advantageous telecommuting policy
- Annual training program
- Exceptional office facilities
- Internal events
- Free sports classes
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