Performance Improvement Analyst

il y a 4 semaines


Bordeaux, Nouvelle-Aquitaine, France Betclic group Temps plein

About the Role

We're seeking a Performance Improvement Analyst to join our Performance team in the Safer Gaming department. As a Performance Improvement Analyst, you will be responsible for identifying and working on ways to improve our customer protection processes.

Key Responsibilities

  • Identify areas for improvement in customer protection processes
  • Work with operations teams to implement improvements
  • Report progress to management

Requirements

  • At least one proven successful work experience in a relevant position
  • Strong analytical skills
  • Obsession for quality and detail
  • Strong verbal and written communication skills
  • Ability to work collaboratively with operational teams
  • Full fluency in English and French

What We Offer

  • 25 paid vacation days and 10 RTT days
  • Ticket Restaurant card loaded with €10 per day
  • 100% coverage of health insurance plan
  • 50% coverage of transportation costs
  • Advantageous telecommuting policy
  • Annual training program
  • Exceptional office facilities
  • Internal events
  • Free sports classes


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