Solution and Adoption Optimization Consultant

il y a 3 jours

Massy, Île-de-France Ivalua Temps plein
Unlock the Power of Supplier Collaboration

At Ivalua, we are a global community of exceptional professionals who believe that digital transformation revolutionizes supply chain sustainability and resiliency. We are seeking a highly skilled Solution and Adoption Optimization Consultant to join our team and help our customers achieve their goals.

About the Role

This is an exciting opportunity to work with our customers to optimize their experience with the Ivalua solution. As a Solution and Adoption Optimization Consultant, you will be responsible for interviewing key customer users to understand their challenges and building an action plan to address identified topics. You will also report to management on all initiatives and work closely with the Discovery phase to share leading practices and demonstrate the product.

Key Responsibilities
  • Lead the end-to-end initiative to detect adoption and performance issues by interviewing customers and building an action plan to address identified topics.
  • Report to management on all initiatives by following processes.
  • Actively work within the Discovery phase by sharing with the Customer or Partner leading practices, demonstrating the product, and taking ownership of the action plan.
  • Configure the solution based on requirements and coordinate with other team members to guarantee initiative milestones are met.
  • Oversee and contribute to the Delivery and Action plan and ultimately guarantee successful deployment to Production.
  • Ensure PMO (Project Management Office) activities.
Requirements
  • Expertise on Ivalua Buyer Solution, ideally L3 Certified (SRM, S2C...)
  • Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people.
  • Manage client relationships.
  • Functional and business knowledge of SRM, Supply Chain, and/or Procurement.
  • Comfortable looking for configuration solutions versus new coding and development.
  • Familiarity with SQL and other databases, including software configuration.
  • Exceptional attention to details.
  • Serve as a mentor to colleagues and project teams.
  • Fluent in both English and French.
What We Offer
  • Hybrid working model (3 days in the office per week).
  • We're a team dedicated to pushing the boundaries of product innovation and technology.
  • Sustainable Growth, Privately Held.
  • A stable and cash-flow positive Company for the last 10 years.
  • Snacks and weekly lunches in the office.
  • Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity.
  • Unlock and unleash your full professional potential with our exceptional training and career development program.
  • Join a dynamic and international team of top-notch professionals who are experts in their respective fields.
  • Regular social events, competitive outings, team running events, and musical activities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about digital transformation and supply chain optimization, we encourage you to apply for this exciting opportunity.

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