Senior Client Partner
il y a 7 jours
As a Senior Client Partner in our Retail industry team, you will be responsible for driving business growth and transformation for our clients in the Retail sector. With a strong track record of results, you will harness the depth and breadth of Publicis Sapient's portfolio to identify new opportunities and innovative ways to help our clients evolve for a more digital-enabled future.
Your Key Responsibilities:
- Lead stewardship across clients to drive profitable YoY growth
- Own the Publicis Sapient Account Plan and 360-degree relationship with clients to deliver on measured sales and revenue growth
- Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full Publicis Sapient portfolio
- Foster deeper relationships with customer CXOs through marketing campaigns, thought leadership activities, account references, and PR/media opportunities
- Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for Publicis Sapient and its clients
- Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercial goals
- Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders
- Advocate for clients internally and ensure all opportunities are accurately reflected and forecasted in the Publicis Sapient CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams
- Maintain a thorough understanding of the Publicis Sapient GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends
- Cross-sell across our horizontals, services, solutions, and capabilities
- Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the Publicis Sapient Growth Force Community
- Manage Publicis internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities
- Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education
Qualifications:
- Experience of overseeing digital business transformation, key account management and business development responsibilities within professional services for Retail industry clients
- Recognised thought leader and industry expert in digital business transformation and Retail industry
- Experience managing large accounts of 5m+ revenue
- Proactive and consultative approach to business development and a track record of growing business through market-leading and enterprise wide innovations, and thought leadership
- Proven experience of growing and transforming accounts and establishing an expansive network of advocates across large scale corporate customers
- Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs
- A passion for people, leadership, equality, and society
- Strong global leadership capability to manage a team and lead change while inspiring and developing others
- Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence
- Perfect fluency in both French and English is required for the role
- Flexible and mobile, able to work in a hybrid WFH, office, and travel environment as the role necessitates
Why Join Us:
- A growing structure with strong track record and the support of a CAC40 Enterprise which empowers everyone to develop
- A multicultural and international working environment
- Work Your World: a program that enables our employees to work up to 6 weeks abroad after their first year at Sapient
- Access to numerous coaching, e-learnings and practical communities
- Hybrid and flexible work organisation (part remote / part in office)
- An individualized career development plan with onepeople manager and one staffing people partner following each employee
- Attractive salary that is constantly revisited to adapt to market trends
- Many social advantages (PEE, PERECO, 18-weeks maternity leaves, sick-child leaves...
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