Customer Service Operations Manager

Customer Service Operations Manager Role OverviewDAZN is seeking a highly experienced Customer Service Operations Manager to lead our customer experience agenda and drive best-in-class customer experiences across both b2c and b2b products. The successful candidate will be responsible for executing the retention operations agenda, improving save rate % across...

Key Responsibilities:Lead the Customer Service market agenda, driving best-in-class experiences across b2c and b2b products.Execute the retention operations agenda, improving save rate % across the Customer base.Manage the budget and own market KPIs and SLAs.Deliver CS transformation and embed a new model.Team management and work as part of a global CS...

Hiring DetailsClub Med Group is seeking a skilled Reception Support Officer to join our team. The ideal candidate will have a strong background in customer service and hospitality operations.Key ResponsibilitiesRelay directives and priorities from the Reception Manager to the reception team.Assist with the organization and management of reception and...

Join Our Team as a Customer Service and Recruitment Project ManagerWe are seeking a highly skilled and experienced Customer Service and Recruitment Project Manager to join our team at Hanson Search. As a key member of our team, you will be responsible for managing recruitment projects from start to finish, working closely with clients from renowned companies...

Project Manager - Customer Service DepartmentWe are seeking a highly skilled Project Manager to join our Customer Service Department at Audio. As a Project Manager, you will play a crucial role in overseeing and managing various projects within our organization.Main Responsibilities:Manage and steer commercial improvement projects to ensure successful...

At BDP International, we are seeking a highly experienced Director of Operations and Customer Relations to lead our Roissy office. This is a key role that requires strong leadership skills, strategic thinking, and excellent communication abilities.Job Description:We are looking for someone who can develop resources, execute office targets, and manage a team...

Customer Success Manager (CSM) - Paris, FR Who we are CastorDoc is a AI powered metadata management platform that helps companies leverage data at scale. We help people find, understand and use data, regardless of their skillset. Our product is plug-and-play, automated, and collaborative. It makes the painful documentation task, feel like a breeze.Created in...

At Chipotle Mexican Grill, we are committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.About the RoleWe are seeking a Service Leader and Operations Manager to join our team. This individual will be responsible for maintaining a positive customer experience by...

Job SummaryWe are seeking a Director of Customer Experience and Operations to support customer calls, respond to inquiries, and resolve issues efficiently to deliver excellent customer experiences and drive business growth.Key Responsibilities:Manage customer interactions through effective communication and problem-solving skills.Resolve customer complaints...

Mirakl is a global leader in platform business innovation, empowering enterprises to drive growth and efficiency in their online business.As the Financial Operations Manager, you will oversee the entire Accounts Receivable cycle, from billing to collection, ensuring accuracy and efficiency of processes across a range of entities.Key...

The Customer Success Manager ensures the satisfaction and growth of our customers. This role works closely with internal teams to best coordinate the response to our customers' needs, focusing on customer performance, loyalty, and lifetime value.Key objectives:Support customers and encourage OneStock product adoptionBuild customer loyalty through successful...

Company OverviewIn a rapidly evolving retail landscape, Goodays is Europe's leading Customer Experience Management Platform. Our mission is to empower businesses to deliver exceptional customer experiences that drive loyalty and growth. We provide a highly adopted platform that enables companies to streamline their customer experience operations, ensuring...

At Grow-Talent, we are working with a leading Outsourcing/BPO company seeking a skilled French speaking Customer Service Representative to join their team at the Barcelona office. This is an exciting opportunity for a motivated individual to provide top-notch customer service and support.Job Summary:The ideal candidate should have a strong aptitude for...

Restaurant Operations ManagerAbout the RoleWe are seeking a seasoned Restaurant Operations Manager to oversee the daily operations of our restaurant. This key role will be responsible for leading a team of professionals to deliver exceptional customer experiences while maintaining high standards of quality and safety.Key ResponsibilitiesGuest...

We are seeking a highly skilled French Customer Service professional to join our team in Portugal or Greece. Key responsibilities include maintaining positive relationships with our customers and providing exceptional service.Requirements:Native French and at least English B2 proficiencyEmpathy and time management skillsEuropean passportAs a Customer Service...

LEAP – Customer Service ExpertTransform your career with Pernod Ricard's ambitious LEAP program, driving collaboration and supporting business ambitions. As a LEAP Customer Service Expert, you will play a crucial role in enhancing customer satisfaction and driving business growth.Key Responsibilities:Develop and implement comprehensive customer service...

Job Description:As an Assistant Store Manager at Levi Strauss & Co., you will have the opportunity to work in a dynamic environment where change and innovation thrive. You will be representing the brand image and values, while working alongside the Store Manager to effectively manage the store's operations and team.Key Responsibilities:Support the Store...

Job SummaryWe are looking for a skilled Specialist Customer Service Representative to join our team at SIX. The successful candidate will be responsible for generating fee schedules for customer contracts and handling the billing process, including accruals.Main ResponsibilitiesGenerating fee schedules for customer contracts and handling the billing process,...

Logistics Operations Manager Role:The successful candidate will be responsible for overseeing logistics operations in France, ensuring continuity and excellence in execution. Key responsibilities include:• Ensuring compliance with all safety and regulatory requirements.• Liaising and negotiating with external 3PL and transportation contacts to guarantee...

Revolutionize the mobility of all travelers and drive customer activation and retention as a Customer Lifecycle Management specialist at Free2Move. Key responsibilities include planning, setting up, and implementing automated customer lifecycle journeys, managing and overseeing CLM campaigns, and developing and guiding the omnichannel strategy across all...