Accor Hospitality Professional
il y a 4 semaines
As a Reservations Agent at Accor, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay with us is memorable and impactful.
Key responsibilities include:
- Handling reservations inquiries and requests with professionalism and customer service
- Ensuring accurate and timely processing of reservations
- Providing guests with information and assistance to enhance their stay
- Collaborating with the front desk team to ensure seamless guest experiences
What we offer:
- Opportunity to develop your talent and grow within the company
- Learning programs through our Academies
- Employee benefit card offering discounted rates in Accor worldwide
- Ability to make a difference through our Corporate Social Responsibility activities
Requirements:
- Minimum 2 years experience in a similar position in an international luxury brand
- Proficient in English
- Highly-conversed with Opera Cloud and MS programs
- Strong multicultural awareness and ability to work with people from diverse cultures
- Excellent communications skills, flexible working hours, ability to work in a fast-paced, high-pressured environment
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