Senior Consultant Relationship Manager

il y a 2 semaines


Paris, Île-de-France Mantu Temps plein
About Mantu

Mantu is a leading provider of innovative solutions for the consulting industry.

Job Summary

We are seeking a highly skilled HR Account Manager to join our team in this key role. The successful candidate will be responsible for ensuring the satisfaction and retention of consultants employed through Portalia.

Responsibilities
  • Employee Support and Relationship Management

The ideal candidate will provide exceptional support and resolve any issues that may arise, acting as the primary point of contact for independents.

  • Onboarding and Guidance

The successful candidate will facilitate the onboarding process for new employees, ensuring they understand the services, processes, and benefits of wage portage.

  • Personnel Administration

This role involves call Onboarding, setting up employment contracts, health insurance, and mission start, as well as billing and tracking of monthly timesheets and expense reports.

  • Contract and Compliance Management

The successful candidate will oversee the preparation and management of contracts between new employees, clients, and Portalia, ensuring compliance with legal and regulatory requirements.

  • Quality Assurance and Improvement

The ideal candidate will monitor and evaluate the quality of service provided, gathering feedback from clients and employees to identify areas for improvement.

  • Communication and Reporting

The successful candidate will maintain open lines of communication with all stakeholders, providing regular updates on changes, developments, or issues that may affect them.

Requirements
  • Education

A master degree in any relevant field is required.

  • Experience

At least 1 year of experience in customer services, recruitment, human resources, or a similar role is highly beneficial.

  • Skills

The ideal candidate should possess good communication, interpersonal skills, attention to details, and organizational skills.

  • Language

Fluent French and English language skills are essential.

  • Software

Proficient in MS Office applications, especially Excel and PowerPoint.

Compensation and Benefits

The estimated salary for this role is €60,000 per annum, depending on experience.

Mantu offers a range of benefits, including:

  • Paid vacation time
  • Sick leave
  • Professional development opportunities

Mantu is an equal-opportunity employer and welcomes applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.



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