Hotel Reception Manager

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

Hotel Reception Role

We are seeking a skilled and experienced Front Office Supervisor to join our team at 25hours Hotel Bikini Berlin. As a key member of our front office team, you will be responsible for ensuring that our guests have an exceptional experience from check-in to check-out.

Key Responsibilities

  • Manage the front office team to deliver exceptional guest service and ensure a smooth check-in and check-out process.
  • Monitor and maintain the front office area, including the reception desk, lobby, and surrounding areas.
  • Handle guest complaints and resolve issues in a professional and courteous manner.
  • Collaborate with other departments to ensure seamless communication and service delivery.

Requirements

  • Previous experience in a front office or hotel management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Fluency in English is required.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and innovative hotel environment.
  • Professional development and training opportunities.
  • A fun and supportive team culture.

How to Apply

If you are a motivated and experienced Front Office Supervisor looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].


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