Head of Account Management and Enterprise

il y a 3 jours

Paris, Île-de-France RAISE France Temps plein
About the Role

Welcome to RAISE France, where we're shaping the future of work by leveraging content and technology to revolutionize every aspect of the employee experience. As the Head of Account Management and Enterprise, you'll play a critical role in driving revenue growth and retention for our company.

Key Responsibilities
  • Develop and implement the strategic vision for Account Management and Enterprise teams, ensuring alignment with overall business goals.
  • Lead, mentor, motivate, and hire a high-performing team of Team Leaders, fostering a culture of respect and care.
  • Set clear objectives, performance goals, and key metrics for the team, monitoring and reporting on account performance to inform strategic decisions.
  • Collaborate with senior leadership to drive cross-functional initiatives and ensure seamless execution of account management strategies.
Account Management
  • Oversee the management of our customers, ensuring exceptional service and satisfaction through proactive issue resolution and timely communication.
  • Build and maintain strong, long-lasting client relationships, identifying opportunities for account growth and implementing strategies to achieve revenue targets.
  • Act as the primary point of contact for major account issues, working to resolve them efficiently and effectively.
  • Lead, coach, and mentor the Team Leader Enterprise, overseeing the strategy for Key Accounts to ensure a best-in-class customer experience from acquisition to satisfaction and retention.
Revenue Growth
  • Develop and execute plans to increase account penetration and expand the company's footprint within existing accounts, working closely with the sales and Revenue Operations teams to identify cross-sell and upsell opportunities.
  • Monitor market trends and competitor activities to identify potential threats and opportunities, informing strategic decisions to drive revenue growth.
Customer Advocacy
  • Advocate for customers within the organization, ensuring their needs are met and their voices are heard.
  • Collect and analyze customer feedback to drive continuous improvement in products and services, informing strategic decisions to enhance the customer experience.
  • Organize regular business reviews with key accounts to discuss performance and future plans, ensuring alignment with overall business objectives.
Qualifications

10+ years of experience in account management/enterprise accounts, operating in a fast-paced environment and interacting with C-Levels and senior leadership.

Experience in driving teams of diverse individuals towards high performance, based on respect and care.

Strong leadership skills with experience in building and leading high-performing teams.

Strategic thinker with the ability to be hands-on and translate vision into actionable plans.

Track record in managing and growing enterprise accounts.

Excellent communication skills, both in French and English.

Customer Focus: Deep understanding of customer needs and the ability to deliver solutions that meet those needs.

Leadership: Ability to inspire and lead a team towards achieving common goals.

Strategic Thinking: Capacity to develop long-term strategies and plans.

Communication: Clear and effective communication with internal and external stakeholders.

Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.

Results-Driven: Proven ability to drive revenue growth and achieve business objectives.

  • Head of Account Management and Enterprise

    il y a 3 jours

    Paris, Île-de-France Starther Temps plein

    About the Role:The Head of Account Management and Enterprise will be responsible for leading and growing the Account Management team to drive revenue growth and retention. As a manager, you will also lead the Enterprise team to drive the full stack sales cycle on this strategic segment from acquisition, through revenue growth and retention.Key...

  • Head of Account Management and Enterprise

    il y a 5 jours

    Paris, Île-de-France Starther Temps plein

    {"About the Role": "As a seasoned leader, you will be responsible for driving revenue growth and retention by leading and growing the Account Management team and Enterprise team. You will develop and implement strategic plans to foster long-term relationships and maximize account value.Key Responsibilities:* Develop and implement the strategic vision for...

  • Head of Sales Leadership

    il y a 3 jours

    Paris, Île-de-France Edtech France Temps plein

    Head of SalesJoin Edtech France as we seek a seasoned leader to drive revenue growth and retention across our Account Management & Enterprise teams. As Head of Sales, you will be responsible for leading and growing a team of 20 FTEs to drive revenue growth and retention, while also leading the Enterprise team to drive the full stack sales cycle on this...

  • Head of Account Management

    il y a 4 jours

    Paris, Île-de-France PayXpert Temps plein

    Job Title: Head of Account ManagementPayXpert is a leading provider of omnichannel payment solutions, serving a diverse portfolio of clients across various industries. We are seeking an experienced Head of Account Management to lead our account management team and drive business growth.Key Responsibilities:Lead and manage a team of account managers to ensure...

  • Head of Enterprise Business Development

    il y a 13 heures

    Paris, Île-de-France Amazon Temps plein

    Job Title: Head of Business Development, EnterpriseAmazon is seeking a seasoned business development professional to lead our Enterprise Business Development efforts in Hong Kong. As a key member of our Business Development organization, you will be responsible for driving overall AWS Enterprise Adoption in Hong Kong.Key Responsibilities:Develop and execute...

  • Head of Technical Account Management

    il y a 1 jour

    Paris, Île-de-France MarkLogic Temps plein

    Job Title: Head of Technical Account Manager F/HOur partner in the storage space is seeking an early to mid-career Service Account Manager (SAM) to drive customer satisfaction and serve as a trusted advisor who personalizes each customer's experience.Key Responsibilities:Manage onboarding, support, services, adoption, training, renewals, and customer...

  • Head of Technical Account Management

    il y a 3 jours

    Paris, Île-de-France CMK Resources, Inc. Temps plein

    Job Title: Head of Technical Account Manager F/HThis is not a sales position. Our partner in the storage space is seeking an early to mid-career Service Account Manager (SAM) to drive customer satisfaction and serve as a trusted advisor who personalizes each customer's experience.Key Responsibilities:Manage onboarding, support, services, adoption, training,...

  • Enterprise Account Manager

    il y a 3 jours

    Paris, Île-de-France Veeam Temps plein

    Enterprise Account Manager - Public SectorVeeam, the global leader in data protection and ransomware recovery, is seeking an experienced Enterprise Account Manager to join our team in Paris, France.As a key member of our sales team, you will be responsible for developing and closing business with new and existing Enterprise segment customers in the Public...

  • Enterprise Account Manager

    il y a 5 jours

    Paris, Île-de-France Synology France Temps plein

    Enterprise Key Account Manager - BeneluxSynology France is seeking a highly skilled Enterprise Key Account Manager to join our Sales team in the Benelux region. As a key member of our team, you will be responsible for managing enterprise accounts and key organizations, providing exceptional customer service, and driving business growth for Synology products...

  • Head of Enterprise Sales

    il y a 3 jours

    Paris, Île-de-France Mirakl SAS Temps plein

    Enterprise Account Executive - Strategic BrandsMirakl SAS, the global leader in platform business innovation, is seeking an experienced Enterprise Account Executive to join our team. As a key member of our sales organization, you will be responsible for establishing and maintaining relationships with senior-level executives at top Fashion & Brands...

  • Head of Enterprise Sales

    il y a 1 jour

    Paris, Île-de-France Mirakl SAS Temps plein

    Enterprise Account Executive - Strategic BrandsMirakl SAS, the global leader in platform business innovation, is seeking an experienced Enterprise Account Executive to join our team. As a key member of our sales organization, you will be responsible for establishing and maintaining relationships with senior executives at top Fashion & Brands companies.Key...

  • Enterprise Account Manager

    il y a 4 jours

    Paris, Île-de-France Veeam Temps plein

    Unlock Business Growth with VeeamAs an Enterprise Account Manager at Veeam, you will be responsible for developing and closing business with new and existing Enterprise segment customers in France. Your focus will be on the largest and most strategic named accounts in the assigned territory.Key Responsibilities:Develop and close business with a pool of...

  • Enterprise Account Manager

    il y a 5 jours

    Paris, Île-de-France Synology France Temps plein

    Enterprise Key Account Manager - BeneluxSynology France is seeking a highly skilled Enterprise Key Account Manager to join our Sales team in the Benelux region. As a key member of our team, you will be responsible for managing enterprise accounts and key organizations, providing exceptional customer service, and driving business growth for Synology products...

  • Enterprise Account Manager

    il y a 5 jours

    Paris, Île-de-France Synology France Temps plein

    Enterprise Key Account Manager - BeneluxSynology France is seeking a highly skilled Enterprise Key Account Manager to join our Sales team in the Benelux region. As a key member of our team, you will be responsible for managing enterprise accounts and key organizations, providing exceptional customer service, and driving business growth for Synology products...

  • Head of Enterprise Sales

    il y a 1 jour

    Paris, Île-de-France Mirakl SAS Temps plein

    Enterprise Account Executive - Strategic BrandsMirakl SAS, the global leader in platform business innovation, is seeking an experienced Enterprise Account Executive to join our team. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our presence in the Fashion & Brands ecosystem.Key...

  • Enterprise Account Manager

    il y a 3 jours

    Paris, Île-de-France Veeam Temps plein

    Unlock Business Growth with VeeamVeeam, the global leader in data protection and ransomware recovery, empowers organizations to achieve radical resilience through data security, recovery, and freedom for their hybrid cloud.As an Enterprise Account Manager, you will be responsible for developing and closing business with new and existing Enterprise segment...

  • Head of Enterprise Sales

    il y a 1 jour

    Paris, Île-de-France Mirakl SAS Temps plein

    Enterprise Account Executive - Strategic BrandsMirakl SAS, the global leader in platform business innovation, is seeking an experienced Enterprise Account Executive to join our team. As a key member of our sales organization, you will be responsible for establishing and maintaining relationships with senior-level executives at top brands, driving sales...

  • Head of Account Management

    il y a 4 jours

    Paris, Île-de-France PayXpert Temps plein

    Job DescriptionWe are seeking a highly skilled and experienced Head of Account Management to join our team at PayXpert. As a key member of our leadership team, you will be responsible for driving business growth and revenue expansion through effective account management and strategic planning.Key Responsibilities:Lead and manage a team of account managers to...

  • Head of Account Management

    il y a 2 semaines

    Paris, Île-de-France PayXpert Temps plein

    About the RoleWe are seeking a highly skilled and experienced Head of Account Management to join our team at PayXpert. As a key member of our Operations Department, you will be responsible for leading and managing a growing team of Account Managers, ensuring our customers' efficient onboarding, satisfaction, retention, and revenue growth.Key...

  • Head of Enterprise Sales

    il y a 3 jours

    Paris, Île-de-France Mirakl SAS Temps plein

    Enterprise Account Executive - Strategic BrandsMirakl SAS, the global leader in platform business innovation, is seeking an experienced Enterprise Account Executive to join our team. As a key member of our sales organization, you will be responsible for establishing and maintaining relationships with senior-level executives at top brands, driving sales...