Accommodation Experience Coordinator

il y a 2 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

About the Role

As a Guest Service Agent with Accor, you will be part of a pioneering hospitality group that gathers over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries.

Key Responsibilities

  • Assist guests with check-in and check-out, handle cashiering duties, and prepare compendiums prior to arrival.
  • Welcome guests, register, and issue room keys according to departmental standards.
  • Ensure repeat guests receive special recognition and service, and prepare welcome cards and amenities.
  • Liaise with other departments to meet guests' requests and needs.
  • Update and maintain repeat guest history systems.
  • Promote Inter-Hotel sales and in-house facilities to maximize revenue.
  • Handle guests' complaints and comments efficiently.
  • Maintain guests' privacy and confidentiality.

Requirements

  • Diploma in Tourism/Hospitality Management.
  • Minimum 1 year of relevant experience.
  • Excellent reading, writing, and oral proficiency in English language.
  • Ability to speak other languages and basic understanding of local languages an advantage.

  • Hotel Accommodation Assistant

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Accommodation RoleThe La Cigale Hotel is seeking a skilled Accommodation Maintenance Coordinator to join their team. Reporting to the Accommodation Manager, this role involves maintaining the cleanliness of common areas, preparing rooms for new employees, and assisting with accommodation maintenance queries. To be successful, candidates must have a minimum...

  • Accommodations Coordinator

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Transform Guest ExperiencesYou are the beginning of an exceptional guest experience. As a Reservations Agent at Accor, you will make our guests feel welcome and be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service.Key Responsibilities:Answer all incoming correspondence and telephone...

  • Accommodation Supervisor

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job OverviewThe Accommodation Supervisor plays a key role in ensuring the smooth operation of our housing facilities. As a key member of our team, you will be responsible for managing a team of housing staff, coordinating maintenance activities, and addressing resident concerns in a timely and efficient manner.Key ResponsibilitiesManage a team of housing...

  • Accommodation Coordinator

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job DescriptionWe are Accor, a global hospitality leader with over 230,000 experts placing people at the heart of what we do. Our mission is to create emotion for our guests, nurture passion for service, and achieve beyond limits.Key Responsibilities:Plan and coordinate room reservations to ensure maximum revenue.Implement effective selling techniques and...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job SummaryWe are seeking a highly skilled Accommodation Attendant to join our team at Accor. As an Accommodation Attendant, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesProvide courteous and professional service to guests in apartments, administration office,...

  • Housing Attendant

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    At Accor, we are committed to providing exceptional service to our guests and employees alike. As a Housing Attendant, you will play a vital role in maintaining the cleanliness and comfort of our hotel accommodations.Reporting to the Accommodation Manager, your responsibilities will include:Maintaining the cleanliness of common areasPreparing rooms for new...

  • Reservations Coordinator

    il y a 3 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Description: Reservations CoordinatorAt Accor, we are dedicated to delivering exceptional guest experiences. As a Reservations Coordinator, you will be an integral part of our team, responsible for providing top-notch support to guests and internal stakeholders.Key Responsibilities:Review reservations daily, ensuring accuracy and attention to...

  • Global Quality

    il y a 1 mois


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    At Accor, we are committed to delivering exceptional guest experiences across our 3 luxury brands: Sofitel, Sofitel Legend, and MGallery. We are seeking a highly motivated and detail-oriented individual to join our Global Quality & Guest Experience Team as a Coordinator.As a Coordinator, you will play a key role in building and developing a guest-centric...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    At Accor, we are committed to delivering exceptional financial management and payroll services that meet the highest standards of accuracy and efficiency.Company OverviewHotel Chadstone Melbourne MGallery is a five-star luxury hotel located in the heart of Melbourne's South-East. As part of the global hospitality group, Accor, our hotel offers guests a...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Accomplish Your Career Goals with AccorWe are seeking a highly organized and skilled Hotel Reservations Coordinator to join our Reservations team at the Mövenpick Hotel Hobart. As a key member of our team, you will be responsible for delivering exceptional service to our clients and ensuring a seamless guest experience.Key Responsibilities:Process and input...

  • Reservations Coordinator

    il y a 1 mois


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Reservations Coordinator Job DescriptionThe Reservations Department at Accor is dedicated to providing exceptional service to our guests. As a Reservations Coordinator, you will play a key role in ensuring that all reservations are processed accurately and efficiently.Key Responsibilities:Review and process reservations, ensuring that all details are...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    About this role:Job DescriptionWe are seeking a highly motivated and dedicated Front Desk Reservations Coordinator to join our team. As a key member of our Portfolio Reservations team, you will be responsible for centrally managing reservations for a portfolio of 4 key Accor properties across Sydney, Melbourne, and Brisbane.You will utilize the hotel...

  • Front Desk Coordinator

    il y a 2 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Accommodation Attendant OpportunityWe are seeking a highly skilled Accommodation Attendant to join our team at Accor.About the RoleThe successful candidate will provide exceptional customer service, ensuring a seamless experience for guests in apartments, administration offices, and public areas. This includes performing daily duties, maintaining a clean and...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Financial Transaction Coordinator Job Description for AccorJob Summary: We are seeking a highly organized and detail-oriented Financial Transaction Coordinator to join our team at Accor. The successful candidate will be responsible for processing accounts and incoming payments, performing day-to-day financial transactions, and preparing bills and...

  • Hotel Operations Coordinator

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Hotel Operations Coordinator Job DescriptionWe are looking for a skilled Hotel Operations Coordinator to join our team at 25hours Hotel The Trip. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our hotel reception and administrative processes.Key Responsibilities:Manage the team and support colleagues'...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    **Welcome to Accor, a world where hospitality meets innovation**As a Lifestyles Supervisor, you will be the architect of extraordinary guest experiences. Your role will be to craft an ambiance that welcomes our guests and embodies the exceptional experiences they seek during their stay.**What's in it for you?**Employee benefit card offering discounted rates...

  • Engineering Coordinator

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Title: Engineering Coordinator - Administrative SupportJob Summary:We are seeking an experienced Engineering Coordinator to join our team at Hyde Hotel Dubai, a five-star hotel located in the heart of Dubai. The successful candidate will be responsible for providing administrative support to the Engineering Department, ensuring the smooth operation of...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Company OverviewAccor is a global leader in the hospitality industry, offering a unique work environment that welcomes and supports employees from diverse backgrounds.The Mövenpick Hotel Hobart is our hub for this multi-hotel role, which forms part of our Reservations team, supporting multiple hotels across Tasmania and Melbourne. We are seeking an...

  • Accommodation Attendant

    il y a 4 semaines


    Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Job Description:To provide excellent service to guests and staff, ensuring a positive and welcoming experience at all times.To maintain a clean and organized work environment, adhering to high standards of housekeeping and maintenance.To be fully knowledgeable about all services and facilities offered by the Employee Housing, including amenities and...


  • Issy-les-Moulineaux, Île-de-France Accor Temps plein

    Our vision at The Rimrock is to create a welcoming and relaxing environment for our guests and employees. As a Wellness Attendant, you will play a key role in achieving this goal by ensuring the cleanliness and maintenance of our pool and fitness areas.Key ResponsibilitiesClean and maintain the pool and fitness areas, including change rooms and Spa...