Senior Business Analyst ServiceNow

il y a 2 jours

Courbevoie, Île-de-France 0302 DXC Technology France Temps plein

Job Title: Senior Business Analyst ServiceNow

Job Summary:

We are seeking a highly skilled Senior Business Analyst to join our team at 0302 DXC Technology France. As a Senior Business Analyst, you will be responsible for analyzing business needs and developing solutions to improve business processes and systems.

Key Responsibilities:

  • Participate in gathering technical requirements through various techniques, including facilitated workshops and interviews.
  • Develop program specifications for all levels of complexity and code programs from high-level specifications or Derived Logical Processes (DLPs) on two or more technical platforms.
  • Define technical requirements to support data conversion efforts and execute automated and manual data cleaning procedures.
  • Develop standards, templates, and procedures to aid in the development of required work products.
  • Lead a team of 4-6 company resources in the area of expertise to conclusion of a project phase.
  • Conduct performance and integration testing, analyze test results, and identify modifications or necessary improvements.
  • Establish and maintain networking relationships with middle management in client organizations.
  • Understand client needs and match them to relevant services or products, manage client expectations.
  • Communicate goals and critical success factors for the project, sell ideas persuasively, and pace communications properly.

Requirements:

  • Bachelor's degree or equivalent combination of education and experience.
  • Bachelor's degree in business, computer science, or related field preferred.
  • Five or more years of experience in technical analysis and design, preferably within a consulting environment.
  • One to two years of relevant experience in a particular technical specialty area included.
  • Experience working with techniques, tools, and approaches for application development and system integration.
  • Experience working with techniques and approaches for selecting technical products and vendors.

Preferred Qualifications:

  • Strong analysis and design skills.
  • Good communication skills.
  • Ability to manage competing priorities in a complex environment.
  • Ability to devise creative technical solutions.
  • Ability to convey a strong presence, professional image, and deal confidently with complex technical problems.
  • Willingness to travel.

Work Environment:

  • Office environment.
  • May require evening or weekend work.

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