International Financial Coordinator
il y a 4 semaines
DentalMonitoring is seeking a highly skilled International Billing Specialist to join our team. As a key member of our finance department, you will be responsible for managing our international billing processes, ensuring compliance with regulations, and providing exceptional customer service.
Key Responsibilities:
- Manage monthly billing processes, including customer payment allocation, discounts, refunds, and orders application in DM systems and tools.
- Update customer data and ensure accurate and timely invoicing.
- Cash collection and customer payment follow-up, as well as managing customer requests and resolving billing discrepancies.
- Collaborate with internal departments and external clients to resolve issues and ensure satisfactory resolutions.
- Investigate and resolve billing disputes, ensuring compliance with international invoicing regulations, tax laws, and customs requirements.
- Mentor and provide guidance to junior billing specialists, offering support, training, and expertise in international billing processes and regulatory compliance.
- Identify opportunities to improve international invoicing processes and propose solutions to optimize billing efficiency and accuracy.
Requirements:
- Bachelor's degree in finance, accounting, or a related field.
- Fluent verbal and written English and French.
- Minimum 5 years of proven experience as a Billing Specialist or in a similar role, with a focus on international billing processes.
- Proficient in using billing software and financial systems (NetSuite, Salesforce) and Excel knowledge.
- Excellent numerical and analytical skills with strong attention to detail.
- Ability to effectively communicate and collaborate with cross-functional teams, clients, and external stakeholders.
- Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong organizational and time management skills to meet deadlines and handle a high volume of billing transactions.
- Strong expertise in international invoicing regulations, tax laws, and customs requirements across multiple countries and regions.
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