Community Operations Manager
il y a 4 semaines
As a Community Operations Manager at The Social Hub, you will be responsible for ensuring a seamless and smooth guest experience. You will work closely with the Front of House Manager, Hotel Manager, and community hosts to run and supervise all aspects of hotel operations.
Key Responsibilities:
- Provide a flawless welcome and check-in experience for guests.
- Supervise and work together with front of house staff to assist guests in all their needs.
- Know about our product offering and how to sell these products to guests.
- Handle guest or team member questions or complaints.
- Keep an overview of all things happening at the hotel and maintain a cool head in sticky situations.
- Share your knowledge and assist team members when they have questions or need help.
Requirements:
- At least 1 year of hotel experience or team leading experience.
- Ability to connect with guests and understand their needs.
- Good communication skills in English (additional languages are a plus).
- Hardworking, responsible, and possess a "let's do this" mentality.
- Ability to build, lead, and inspire motivated, happy teams.
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Community Operations Manager
il y a 4 semaines
Toulouse, Occitanie, France The Social Hub Group Temps pleinCommunity Operations ManagerAs a Community Operations Manager at The Social Hub Group, you will be responsible for ensuring that every guest has a seamless and enjoyable experience at our Toulouse location. You will work closely with the Front of House Manager, Hotel Manager, and community hosts to oversee all aspects of hotel operations. Your key...
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