Travel Coordinator

il y a 4 semaines


Paris, Île-de-France Happy Vibes Travel Temps plein

Travel Coordinator Job Description

As a Travel Coordinator at Happy Vibes Travel, you will be responsible for providing exceptional customer service to travelers from start to finish. Your primary goal will be to ensure that every client has a memorable and enjoyable travel experience.

Key Responsibilities:

  • Research and book domestic and international travel packages, including air, hotel, tours, and ground transportation.
  • Work directly with top suppliers to provide the best possible services to our clients.
  • Provide e-tickets and take credit card payments over the phone.
  • Collaborate with clients to understand their needs and provide advice on suitable destinations, transportation modes, travel dates, costs, and accommodations.

Requirements:

  • No experience necessary; we will train.
  • Exceptional customer service abilities.
  • Superior written and verbal communication skills.
  • Strong organization with the ability to prioritize and multitask.

Benefits:

  • Flexible schedule: enjoy the flexibility of working remotely.
  • Personal website: opportunity to have a personalized website for professional representation.
  • Daily training available: access ongoing training to stay informed about industry developments.

Customer Communication:

  • Provide relevant information, brochures, and publications to travelers.
  • Communicate effectively with clients to address inquiries, offer assistance, and ensure a smooth travel experience.

Booking and Financial Transactions:

  • Book transportation, make hotel reservations, and handle payment/fees.
  • Use promotional techniques and prepare materials to sell itinerary tour packages.

Issue Resolution:

  • Address and resolve problems, complaints, or refund requests promptly.
  • Maintain a high level of customer satisfaction through effective conflict resolution.

Industry Knowledge and Networking:

  • Attend seminars to stay updated with tourism trends.
  • Build and maintain a network with tour operators to enhance service offerings.

Skills:

  • Fluency in English; multilingualism is a plus.
  • Strong sales skills and commercial awareness.
  • Effective interpersonal and negotiation skills.

At Happy Vibes Travel, we are committed to providing exceptional customer service and creating memorable travel experiences for our clients. If you have a passion for travel and a knack for sales, we invite you to apply for this exciting opportunity.


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