Reception Manager
il y a 1 semaine
Présentation du poste
Le Groupe Restoleil recherche un Responsable de la Réception pour rejoindre son équipe dynamique.
Compétences requises
- Maîtrise de la langue anglaise
- Connaissance des normes de sécurité actuelles
Qualifications requises
- Diplôme ou équivalent : BTS en Tourisme / BTS en Hôtellerie / BTS en Gestion de Tourisme
Missions
- Gérer et organiser le service de réception
- Assurer la formation et la planification de l'équipe
- Contrôler les réservations et les factures des clients
- Contrôler la gestion des arrivées et des départs, s'assurer que toutes les formalités sont respectées
- Assurer la qualité du travail de l'équipe et le respect des services du Lodge Base Camp
- Accueillir les clients et fournir des informations sur la vie dans l'hôtel et le resort
- Assurer une bonne communication entre la réception et les autres départements
- Planifier, gérer et optimiser le budget opérationnel du département
Conditions d'emploi
- Poste permanent, possibilité de début avec un contrat à durée déterminée
- Salaire mensuel net : 1800-1900 euros par mois en fonction du profil
- Heures de travail : 39 heures
- Periode de travail variable le matin / jour et soir
- Possibilité d'hébergement
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