Senior Account Manager

il y a 2 jours


Paris, Île-de-France Insider Temps plein
About the Role

We are seeking a highly skilled Senior Account Manager to join our team at Insider. As a key member of our account management team, you will be responsible for driving renewal, creating expansion and MRR Raise opportunities, and managing high-level stakeholders across all account bases.

Key Responsibilities
  • Own a portfolio of existing accounts and take responsibility for their retention and growth.
  • Identify upsell and cross-sell opportunities within existing accounts.
  • Proactively own renewals in accounts in cooperation with the Customer Success team.
  • Succeed in a team selling environment for maximum account penetration and coverage.
  • Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on "C" and enterprise level negotiations.
Requirements
  • 7+ years experience in Customer Success Management, Account Management, or Sales, ideally in SaaS.
  • Passion for testing, measuring, and improving outreach and follow-up effectiveness.
  • Strong communication skills in both writing and speaking (both English and French).
  • Experience negotiating and navigating contracts and legal discussions.
  • Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (Senior Marketing Executives, IT management, Database administrators, and Data Scientist).
  • Proven track record of building relationships and need discovery with senior customer executives in large or highly strategic accounts.
About Us

Insider is a leading platform that connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and.

We are committed to scaling our impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

As an Account Manager at Insider, you will have the opportunity to work in an international, diverse, and inclusive environment, with access to many hard and soft skills pieces of training to help you improve and challenge yourself.


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