Senior Content Strategist

il y a 4 heures


Paris, Île-de-France BlaBlaCar Temps plein

Are you a creative and organized individual with a passion for content creation? We're seeking a Senior Content Strategist to join our team at BlaBlaCar, a leading community-based travel app. As a key member of our content team, you will be responsible for developing and implementing content strategies that engage our 27 million members worldwide.

About BlaBlaCar

BlaBlaCar is the world's leading community-based travel app, enabling members to carpool or travel by bus in 21 countries. Our diverse team of 800 employees from over 50 nationalities works together across 5 global offices, with 30% working remotely.

Job Summary

We are looking for a highly skilled Content Specialist to create engaging content for various BlaBlaCar products, including Bus, Carpool, and Daily. This role involves researching, planning, and producing high-quality source content in English for support channels like the Help Centre and agent templates. Additionally, you will manage and implement content updates across multiple platforms and tools, such as Salesforce Service Cloud, Jira, and Google Suite.

Key Responsibilities

  • Develop and implement content strategies that meet business objectives
  • Create high-quality source content in English for support channels
  • Manage and implement content updates across multiple platforms and tools
  • Collaborate with cross-functional teams to ensure seamless content execution
  • Analyze content performance and provide recommendations for improvement

Requirements

  • Strong communication skills in English (written and verbal)
  • Familiarity with tools such as Salesforce, Jira, or content localization platforms
  • Experience working in a fast-paced, international tech environment

Benefits

  • Full remote work possible in the country of employment
  • Financial support for home office equipment
  • Local meal plan & public transport policy
  • Free unlimited carpooling & bus rides
  • Mental health support through Moka
  • 1 day per year for social engagements with non-profits

Evaluation Process

The evaluation process consists of three stages:

  1. A 45-min video-call with our Talent Acquisition Managers to discuss your background and career expectations
  2. A fully remote exercise to evaluate your technical skills
  3. A 60-min video-call with Laura Garde, our Head of Ops Excellence - Customer Support, and Morgane Hugues, Content Specialist, to review your exercise and discuss further your background

Estimated Salary

$80,000 - $110,000 per annum, depending on location and experience.


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