Housekeeping Shift Leader – Turndown Position
il y a 1 mois
Are you a detail-oriented and organized individual with a passion for delivering exceptional customer service? We are seeking a Housekeeping Shift Leader to join our team at Sofitel Noosa Pacific Resort.
As a Housekeeping Shift Leader, you will be responsible for leading a team of housekeepers to ensure the highest standards of cleanliness and service are maintained in our guest rooms and public areas. You will work closely with the Housekeeping Management team to achieve our goals and objectives.
Key responsibilities include:
- Conducting daily briefings with housekeeping staff to discuss tasks and goals
- Managing and supervising housekeeping staff to ensure efficient and effective service delivery
- Conducting regular room checks to ensure cleanliness and quality standards are met
- Attending to reports of damage or malfunction in hotel rooms
- Recording room status accurately and reporting any issues to management
- Assisting the Executive Housekeeper in assessing staff performance and attendance
Requirements:
- Previous experience in housekeeping within a hotel environment (four or five-star hotel experience is preferred)
- Strong attention to detail and organizational skills
- Exceptional customer service skills and ability to work autonomously and as part of a team
- Ability to work on a rotating roster, including weekends and public holidays
We offer a range of benefits, including flexible working arrangements, complimentary meals, and generous discounts on hotel stays and food and beverage. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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