Customer Service Manager
il y a 4 semaines
We are seeking a highly skilled Customer Service Manager to join our team and lead the delivery of exceptional support to our customers. As a key member of the Argus team, you will be responsible for managing the technical hotline, ensuring quality of service, and contributing to customer satisfaction and loyalty.
Main Responsibilities:
- Manage the technical hotline and ensure timely resolution of customer issues
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with internal teams to improve service quality and efficiency
- Provide training and support to the Support Technician team to ensure they have the necessary skills to deliver high-quality support
Requirements:
- Bachelor's degree or equivalent
- 1 year of experience in after-sales service or hotline
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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il y a 4 semaines
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il y a 4 semaines
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il y a 4 semaines
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il y a 4 semaines
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il y a 4 semaines
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il y a 4 semaines
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il y a 4 semaines
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il y a 4 semaines
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