Head of Technical Account Manager F/H
il y a 3 jours
Yardi Systems is seeking a highly skilled Associate Technical Account Manager (ATAM) to join our Global Solutions Team. As an ATAM, you will play a key role in providing technical support for our software solutions, collaborating closely with clients, and ensuring a seamless experience during product implementations and software upgrades.
Key Responsibilities:- Provide technical support for Yardi's software solutions via email and phone
- Collaborate with clients to resolve software issues and provide exceptional customer support
- Follow up on issues requiring additional research or information from clients
- Ensure thorough and timely resolution of client inquiries
- Bachelor's degree in Business, Accounting, Finance, or a related field
- High proficiency in troubleshooting and providing remote support
- Knowledge of accounting principles and SQL Server
We are a pioneer in the property tech industry, blending tradition with innovation. Our team of over 9,000 employees in 40 locations worldwide is dedicated to creating great real estate software products. We offer a dynamic work environment, comprehensive training programs, and opportunities for career growth. Our comprehensive benefits package includes 100% paid employee medical premiums, a company profit-sharing plan, and flexible work arrangements.
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