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Enterprise Security Specialist

il y a 1 mois

Paris, Île-de-France Fortinet, Inc. Temps plein
Job Summary

Fortinet is looking for a Technical Account Manager to provide technical support and guidance to key enterprise customers. As a Technical Account Manager, you will develop a deep understanding of customer business and technical needs to provide tailored solutions.

Key Responsibilities:

  • Develop a deep understanding of customer business and technical needs
  • Provide technical information, guidance, and support
  • Run advanced troubleshooting on Fortinet products
  • Recommend potential new solutions
  • Manage customer communications and expectations

Requirements:

  • Good understanding of data networking protocols
  • Hands-on experience with security products and technologies
  • Strong troubleshooting and problem-solving skills
  • Face-to-face and remote customer management experience
  • Previous experience in a technical support position