Communication et Customer Support/Customer Care
Il y a 2 mois
Nous recherchons un spécialiste en communication et en support client pour rejoindre notre équipe Client Success. Vous serez chargé de l'accompagnement de nos clients dans leur utilisation de notre solution logicielle de création vidéo.
Compétences requises- De formation bac +3 à bac +5 (idéalement en communication)
- Tu es à la recherche d'un stage long (6 mois)
- Tu souhaites rejoindre une équipe passionnée et travailler sur un projet innovant.
- Solution seeker : il n'y a pas de problèmes que des solutions
- Force de proposition, tu as toujours une idée pour améliorer les process.
- Organisé(e), tu fais preuve d'aisance relationnelle et tu es pédagogue.
- Tes capacités d'expressions écrite et orale sont excellentes.
- L'anglais est un plus.
- Équilibre vie pro/vie perso
Jusqu'à 1-2 jours de télétravail
- Vie au bureau
Open spaceSalle de jeux ou club de loisirs
- Diversité & inclusivité
Accès aux personnes à mobilité réduitePolitique d'égalité salarialeRecrutement encourageant la diversitéÉquipe dédiée à la Diversité & inclusivité
- Congés & absences
Congés payés
- Avantages financiers
Prime de cooptation
- Culture d'entreprise
Team buildingTenue décontractéeAfterworksDéjeuners d'équipePartenariat avec des associations
- Développement professionnel
Séminaires & formations professionnelles
- Parentalité
Aide à la garde d'enfantCrècheJournées famille en entrepriseProgramme de retour de congé parentalCongés pour enfant maladeCongé paternitéCongé maternité
- Santé & bien-être
Mutuelle santéMaintien du salaire à 100% dès le premier jour d'arrêt maladieCongés maladie
- Retraite & prévoyance
Retraite complémentairePrévoyance
- Transports & mobilité
Parking à véloRemboursement des transports publicsPlan de mobilité durableParking
Déroulement des entretiens
Le recrutement se fera en 3 étapes :
1 entretien téléphonique avec notre équipe RH
1 petite mise en situation (en autonomie)
1 dernière visio avec notre responsable Customer care Jimica (future maître de stage) et Lamia, notre VP Client Success
Si ça matche : on te fait une offre
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