Project Management Director
il y a 3 jours
We are seeking a highly skilled and experienced Project Management professional to lead our Project Team. As Head of Project Management, you will be responsible for delivering our cloud contact center and AI services.
Key Responsibilities- Lead and manage a team of 10+ Project Managers responsible for delivering our cloud contact center and AI services.
- Organize the scaling of the team, particularly by integrating proprietary AI products and enhancing delivery and consulting on AI solutions.
- Synchronize, prioritize, and ensure the delivery of the team's activities to maintain smooth and efficient operations.
- Take proactive steps to ensure knowledge and successful strategies are effectively shared across all project managers and departments.
- Promote strong collaboration with other teams, including Sales, Account Management, and Product, to drive process improvements.
- Ensure best practices so that customers utilize our solutions efficiently, with a focus on key customers for close follow-up.
- Engineering School Degree
- 6+ years' Project Management experience in a web/telecom environment
- Excellent oral and written communication in French and English
- Strong interest or motivation in management
- Experience in the CCaaS sector is a big plus
- We offer a multicultural environment with teams in 8 countries across Europe, the Americas, and the Middle-East (and expanding)
- We are at a pivotal stage in our development with a significant acceleration of our growth
- You'll be lucky to join a team that is big enough to thrive but also small enough to actually have an impact on the success of the organisation
- Team building events: Porquerolles, Corsica, Marrakesh... where next?
- You'll have first choice IT equipment
- Our office is based right in the heart of Paris, 100 meters from the Opera Garnier
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion in the workplace.
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