Communication Strategist

We are seeking a highly skilled and experienced Manager Communication to join our team at Aga Khan Health Services, Pakistan. This role is pivotal in shaping our organization's communication strategy, enhancing our public image, and ensuring consistent and effective messaging across all channels.

• Develop and implement comprehensive communication strategies to drive business results.
• Plan and execute communication campaigns to raise organization's profile and market services/initiatives.
• Create and distribute content across various channels, including social media, websites, newsletters, and press releases.
• Write and edit press releases, fact sheets, speeches, newsletters, organizational announcements, interdepartmental memos, and other business correspondence.
• Provide communication support for all initiatives and manage organizational events efficiently.
• Plan and execute brand building activities, including social media and corporate social responsibility campaigns, highlight success stories, videos/photos, promote outreach activities, etc.
• Monitor and analyze the effectiveness of communication efforts.
• Ensure communication materials are developed and implemented consistently according to set standards and approved guidelines.
• Provide oversight, direction, prioritization, and management of all aspects of communications and outreach, including graphic design, publications, marketing, branding, social media, and web content.
• Directly supervise personnel, contracts, and budget within the communication department.
• Train and support staff on communication best practices.
• Develop guidelines for material uploaded on the intranet and the dissemination of policies across the organization.
• Collaborate with external partners and stakeholders, including developing and maintaining relationships with media contacts.
• Coordinate with the communication department of the national council, Aga Khan Foundation, and other stakeholders.
• Manage crisis communications and reputation-risk management in coordination with regional offices as needed.
• Develop and maintain a database of useful contacts, including key government officials, departments, ministries, and other stakeholders.

• Master's degree in communications, public relations, marketing, or a related field.
• Minimum 4-5 years of experience, preferably in healthcare communications.
• Creative and strategic thinker.
• Excellent writing, editing, and presentation skills, and the ability to manage multiple projects simultaneously.
• Understanding of healthcare industry and regulations.
• Proven ability to develop and implement communication strategies.
• Experience with digital communication, social media management, and content creation.
• Strong project management skills.
• Ability to work independently and as part of a team.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office and communication tools.
• Experience with media relations and public speaking.
• Strong analytical and problem-solving skills, with attention to detail and a commitment to quality.

Aga Khan Health Services is committed to reducing our impact on climate and the environment and have set ourselves the goal of striving for net-zero carbon operations by 2030. All staff is expected to take part in making this a reality. The Manager Communication, accompanied with his/her Line Manager(s), is expected to identify and understand which aspects of his/her work have most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.