Head of Technical Account Manager F/H

il y a 2 jours


Paris, Île-de-France Yardi Systems, Inc. Temps plein
Associate Technical Account Manager (ATAM)

Yardi Systems, Inc. is seeking a highly skilled and customer-focused individual to join our Global Solutions Team as an Associate Technical Account Manager (ATAM). As a key member of our team, you will play a vital role in providing technical support for our software solutions, ensuring seamless and efficient customer experiences.

Key Responsibilities:
  • Provide technical support via email and phone to resolve software issues and address client inquiries.
  • Collaborate closely with clients to understand their needs and provide tailored solutions.
  • Participate in product implementations and software upgrades, ensuring a smooth and seamless experience for clients.
  • Follow up on issues requiring additional research or information from clients, ensuring thorough and timely resolution.
Requirements:
  • Bachelor's degree in Business, Accounting, Finance, or a related field.
  • High proficiency in troubleshooting and providing remote support over email and phone.
  • Knowledge of accounting principles to enhance understanding and ability to address client inquiries related to financial processes.
  • SQL Server and web Server knowledge.
About Yardi Systems, Inc.

We are a pioneering company in the property tech industry, blending tradition with innovation. Our team of over 9,000 employees in over 40 locations around the globe is dedicated to creating great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth. Our comprehensive benefits package includes 100% paid employee medical premiums, a company profit-sharing plan, and flexible work arrangements.



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