Operations Manager

il y a 5 jours


Sarreguemines, Grand Est, France Michael Page (France) Temps plein

About the Role

We are seeking a highly experienced and skilled Director of Operations to join our client, an international hotel group. As a key member of the leadership team, you will be responsible for overseeing the operational departments and ensuring that service standards are met.

Key Responsibilities

  • Directly supervise Managers of operational departments, ensuring compliance with Group Policies and internal standards.
  • Recruit, select, and integrate employees, providing on-the-job training and career management.
  • Develop employees in their teams, taking into account each function, and replace the General Manager when needed.
  • Ensure efficient management of departments, particularly budget compliance and objective achievement.
  • Analyze P&L in detail monthly and report to the General Manager.
  • Create up-selling strategies with operational departments to leverage sales.
  • Closely monitor customers and anticipate their needs.
  • Ensure group regulations and standards are applied and complied with.

Requirements

To be successful in this role, you will need to hold a Degree in Management or Hotel Management and have at least 10 years of experience in the hospitality industry, with at least 3 years in a hotel leadership position. An expatriation experience, preferably in Africa, is also required. Fluency in Portuguese and English is mandatory.

What We Offer

Our client offers a competitive package to the successful candidate.



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